Overview
Join the Frontline of Excellence at Saffron Building Society! Are you a people person with a passion for delivering exceptional customer service? Saffron Building Society is looking for a Member Representative to join our retail branch team in Colchester on a full time basis - Monday to Friday, to include 2 Saturdays per month on a rota basis.
Responsibilities
* Be the friendly face of Saffron, building lasting relationships with our members.
* Provide expert guidance on our range of products and services.
* Handle day-to-day transactions with precision and care.
* Contribute to the branch’s success by exceeding customer expectations.
What you’ll Love
* A supportive and welcoming team environment.
* Opportunities to grow and develop your career.
* Competitive salary and benefits package.
* The chance to make a real difference in your local community.
* Bring your energy, enthusiasm, and passion for helping others, and we’ll provide all the tools you need to succeed.
Benefits
* Holiday Exchange Scheme (buy or sell holiday days)
* Performance Dependent Annual Bonus
* Company Pension Scheme with 5% Employee and 8.5% Employer contributions (subject to eligibility, T&Cs)
* Life Assurance & Income Protection
* A flexible and supportive working culture including access to mental health first aiders
About us
We all know happiness comes from within. And it’s no different with Money Happiness. It starts right here! At Saffron Building Society we’re ready to build it, inspire it and celebrate it with our members, people and communities. So, whatever that ‘happy’ is – from picking up the keys, to saving for that big day – we’re here with open arms, curious minds, and the kettle on. Ready to cheer our members on when they’re winning or build them back up when things haven’t gone to plan. And why? Because that’s what families do.
For us, this is much more than a job. We’re here to make things better, roll up our sleeves and think what’s next to rebuild. Our people are the beating heart of Saffron, and it takes each and every one of us to provide the service we’re proud of.
Colchester, Halstead, Haverhill & Saffron Walden
Job Title
Member Representative - Colchester
Experience
Previous Customer Service Experience desirable
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