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Customer service operator

Hessle
Temporary
Gi
Customer service operator
Posted: 18 August
Offer description

At GiGroup we are looking for a versatile yet reliable candidate who has previous customer service skills and a willing attitude to work as a customer service operator at one of our busy sites. Transport is a must due to the location and due to the Humber Bridge operating 24/7 the role requires shift work and being flexible. The role involves; - Providing a prompt, courteous and efficient service to all customers by correctly classifying vehicles and collecting tolls. - Ensuring that all cash handling standard operating procedures are adhered to - Resolve issues and respond to customer queries, with assistance of Supervisor where necessary. - To act as an ambassador of the Bridge at all times and provide outstanding customer services. - Ensure safety & security of all staff, customers and general public on the toll plaza. Essential skills the candidate must have are; - Proven experience in a customer facing role, - Proven cash handling experience, - Knowledge of the Humber bridge bye-laws Shift Patterns; - 6AM - 6PM - 6PM - 6AM - 6AM - 2PM - 2PM - 10PM - 10PM - 6AM - 9AM - 3PM - 8AM - 4PM Your shifts may vary every week so please be mindful of flexibility. To inquire more please call us on (phone number removed) or email your CV to Kate on Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menop...

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