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Assistant commercial services manager - 32139

Romsey
Environment Agency
Service manager
Posted: 25 October
Offer description

At the Environment Agency, we value a diverse workforce and welcome applications from all sections of the community wishing to join a workforce which embraces difference and welcomes everyone.

This role is all about supporting the team overseeing the commercial governance of our contracts with key consultancies and contractors – a vital role in the success of our projects and our ability to maximise returns on our budget and demonstrate value for money. You’ll also help set up and manage pathfinder programmes that embed best practice and develop long‑term collaborative partnership arrangements that deliver for both us and society.

You won’t be alone. The Commercial Assurance and Framework Management (CAFM) team provides country‑wide support to our Integrated Delivery Management teams and wider Project Management community, championing effective governance and commercial assurance to achieve the very best value for money. This will help you quickly develop excellent relationships internally and externally and become an expert on contractual and commercial interpretations within a high‑performing team.

Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises. Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information on incident response can be found within your candidate pack.

The CAFM team is part of Portfolio Management, Assurance & Commercial (PMAC) and supports our Programme and Contract Management Service to create a better place and build resilient communities through excellent commercial risk management.


Responsibilities

* Support the team overseeing the commercial governance of contracts with key consultancies and contractors.
* Help set up and manage pathfinder programmes that embed best practice and develop long‑term collaborative partnership arrangements.
* Champion effective governance and commercial assurance to achieve the best value for money.
* Develop excellent relationships internally and externally.
* Actively undertake incident response duties when required.


Qualifications

* A‑Level or Level 3 Qualification or equivalent.
* Skilled communicator with strong interpersonal and influencing skills.
* Stakeholder management experience.
* Strong data and document management skills.
* Commercial acumen – ability to understand and analyse business situations, take proportionate risks, make informed decisions and deliver the most advantageous solution.
* Administration skills – strong organisational skills, ability to write minutes and draft reports.
* Willingness to shadow, undertake long‑term professional qualifications (such as NEC training, CIPS) and ask questions to drive development.
* Interest in infrastructure, construction or environmental programmes.


Desired qualifications

* Degree or equivalent professional qualification or experience.
* Working towards status with a recognised professional body such as ICE, CIWEM, APM, CIPS or RICS.
* Formal training in contract management (e.g. NEC, Contract Management Capability Programme).


Application instructions

When completing your application, please tell us why you think you would be suitable for the role & what skills & experience you would bring to the role.


Contact and additional information

Please note, this role does NOT qualify for sponsorship, so you should contact UK Visa and Immigration (UKVI) or visit https://www.gov.uk/government/organisations/uk-visas-and-immigration for advice on options to obtain right to work in the UK.

Benefits include generous pension provision and leave entitlement. Our flexible working supports a healthy work/life balance and offers numerous choices to accommodate personal commitments.

The role can be fulfilled via hybrid working and requires some travel with occasional overnight stays.

A virtual open evening will be held on 23/10/25 at 18:00.

For further information, email: Kerrie.Pitson@environment-agency.gov.uk.

Interviews w/c 17/11/25.


Competencies

1. Influences and Persuades Others

Present a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail.

Question: Describe a situation where you have been instrumental in persuading a senior leader to pursue a specific challenging course of action in a commercial environment, explaining the techniques you used to influence their decision.

2. Focuses on Customers and Partners

Addresses the needs of internal and external customers, provides rapid and effective responses.

Question: Describe a situation where you have needed to balance the needs of a variety of stakeholders with differing drivers to reach a successful outcome. How did you manage relationships throughout?

3. Data and Information Management

Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.

Question: Can you describe a time when you had to collect, validate, and manage complex commercial data from multiple sources? What systems or processes did you use to ensure the data was accurate, securely stored and compliant with relevant standards?


Additional policies

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment.

The Environment Agency, as a Non‑Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For more information, please visit the Government website.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements must be truthful and taken from your experience. Plagiarism may lead to withdrawal of the application.


Seniority level

Associate


Employment type

Full‑time


Job function

Management and Manufacturing

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