Job Details:
Salary Range: £48,202 per annum, plus 10% Training Allowance
Work Location: HIWFRS HQ, Eastleigh with countywide travel
Hours per week: 42
Contract Type: Permanent
Closing Date: 23 February 2026
Are you a passionate and experienced trainer looking to lead a team and make a significant impact on the fire service?
We are seeking a highly motivated and skilled Competent Watch Manager - Operational Lead Service Trainer to join our dynamic team. In this role, you will be responsible for leading and developing a team of trainers, ensuring the delivery of high-quality training programs that meet the evolving needs of our service.
Key Responsibilities:
* Leadership: Lead and motivate a team of trainers, setting clear expectations and providing effective guidance and support.
* Training Delivery: Deliver engaging and effective training sessions, ensuring compliance with national standards and best practices.
* Curriculum Development: Contribute to the development and maintenance of training curriculums, ensuring they are up-to-date and relevant.
* Quality Assurance: Implement and maintain robust quality assurance processes to ensure the highest standards of training delivery.
* Performance Management: Conduct performance reviews and provide constructive feedback to team members.
* Operational Competence: Maintain a high level of operational competence and ensure that your team is equipped to deliver realistic and challenging training scenarios.
* Project Management: Contribute to L&D projects and initiatives as required.
Essential Qualifications and Skills:
* Proven experience in training and assessment within the fire service.
* Strong leadership and interpersonal skills.
* Excellent communication and presentation skills.
* Ability to work effectively under pressure and meet deadlines.
* Strong organisational and time management skills.
* Relevant training and assessment qualifications.
Desired Qualifications and Skills:
* Experience in managing and developing teams.
* Knowledge of current fire service regulations and standards.
* A passion for continuous improvement and innovation.
If you are a dedicated and enthusiastic individual with a strong commitment to excellence, we encourage you to apply. Please submit your CV and a covering letter outlining your suitability for the role.
Additional Information:
Lead Operational Service Trainer (Watch Manager) Job Description and Person Specification
HIWFRS Values:
* Reaching Further - Inspiring and challenging ourselves and others.
* Showing Respect - Fairness, honesty and integrity in everything we say and do.
* Supporting Others - Listening and acting with compassion and empathy.
* Everyone Playing Their Part - Recognising the contribution we all make.
Vetting Requirements:
This role is subject to a Standard Criminal Records Check.
Contact Details for an Informal Discussion:
Robert Barrow, SM Change and Improvement on rob.barrow@hantsfire.gov.uk
Hampshire and Isle of Wight Fire and Rescue Service is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
Corporate Equalities Employment Policy: In order to combat indirect discrimination, no unnecessary conditions or requirements will be applied to any posts which may unintentionally exclude certain groups of potential applicants from applying or have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of their gender, disability, age, ethnic or national origin, marital status, creed, sexuality, trade union activity or responsibility for dependants unless a Genuine Occupational Qualification (GOQ) applies.
We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.