Lead the Future of Pet Product Quality!
At Pets at Home, we’re passionate about delivering high-quality, safe and innovative products that enrich the lives of pets and their owners. As a leader in the pet industry, we pride ourselves on excellence, sustainability and continuous improvement. Join our collaborative culture where your expertise will make a real impact in a fast-paced, dynamic environment.
About the Role
We’re looking for an experienced Senior Quality Technologist to play a pivotal role in developing and delivering compliant, high-quality pet accessories. You’ll lead a team of technologists, drive product safety & quality standards and work closely with our Asia-based sourcing office to ensure seamless product development from concept to shelf.
The role offers hybrid working (three office days per week) from our Support Office in Handforth, Chehire.
What You’ll Do
1. Lead and mentor product technologists, fostering accountability and continuous improvement
2. Oversee compliance, safety and quality assurance across multiple categories
3. Collaborate with global sourcing teams to align timelines, specifications and testing protocols
4. Manage third-party testing and ensure adherence to regulatory frameworks (REACH, RoHS, WEEE)
5. Implement robust QA processes and maintain traceability throughout the product lifecycle
6. Support supplier onboarding and performance reviews
7. Deputise for the Technical & Product Manager when required
About You
8. Extensive experience in product development and/or quality assurance (homewares or pet accessories preferred)
9. Further experience in a leadership/team management role
10. Strong knowledge of product safety standards and regulatory compliance
11. Experience working with Asia-based sourcing or manufacturing teams
12. Excellent communication, stakeholder management and decision-making skills
13. Highly organised with proficiency in Microsoft Office and project management tools
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Why Join Us?
14. Be part of a forward-thinking company committed to innovation and quality
15. Competitive salary and benefits package
16. Opportunities for professional development and career progression
17. Paid volunteer days and birthday leave
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