Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time‑critical logistics services at over 340 locations in 65 countries, across 6 continents.
But at the heart of our business is our people.
Role Purpose
This role requires the individual to carry out duties documented in our dispatcher job description and to assist the Operations Supervisor in the day‑to‑day running of the Operations department. The individual will be the first point of contact to the station for all customers and airport staff, coordinating and allocating staff and resources to fulfil our service standards for our Customer Airlines. This role ensures the dispatch function is delivered safely, on time and consistently in line with service level standards for both on‑time and station performance, influencing and facilitating a “World Class” product to our Airline Customers.
What you will be doing
* Provide a professional line of communication for internal and external stakeholders for the station, ensuring all relevant information is retained and passed accurately.
* Manage the recording and billing for airline customers in RSMS, ensuring all billable services are entered in a timely manner for each airline.
* Supervise the proper maintenance of flight files, auditing as necessary.
* Manage RSMS so that all information is accurate and documented in a timely manner to assist other third parties.
* Ensure the airline product is delivered consistently to demanding service level standards and on‑time performance targets for our customer airlines.
Safety, Security, WellBeing and Compliance
You will have a responsibility to take reasonable care of the health, safety and wellbeing of yourself and others while at work, following provided information, training and workplace health and safety rules and procedures. The company is committed to providing a safe working environment for all staff. In all areas of our business there is a potential risk to the health, safety and welfare of everyone on our sites through the misuse of alcohol and drugs. The company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
What we are looking for
* Well‑organised with good attention to detail, proactive and able to work as part of a dynamic team.
* Ability to work within a pressured environment, being flexible to adapt to changing demands and circumstances.
* Able to recognise and deal with challenges promptly and efficiently.
* Proof of Right to Work in the UK.
* Criminal Record Check and Airside Security Clearance.
Diversity
Menzies Aviation is a committed equal‑opportunity employer and encourages applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences and approaches of our global workforce are represented and everyone feels valued and can reach their full potential.
Application Instructions
If you meet the above requirements, please apply now.
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