Responsibilities
* Lead complex requirement gathering sessions with multiple stakeholders to capture detailed business needs.
* Create moderate to high complexity process models to visualise current and future business processes, identify inefficiencies and recommend improvements.
* Develop comprehensive documentation, including business requirements documents (BRDs), functional specifications, and user stories.
* Build and maintain strong relationships with key stakeholders, ensuring their needs are met and expectations managed.
* Coordinate and lead client meetings, acting as the primary contact for major components of a solution.
* Design and validate high-level functional solutions that meet business requirements, address feasibility issues, align with technical constraints, and comply with the project framework.
Skills
* Business Analysis – Expertise in advanced business analysis techniques, methodologies, and best practices.
* Requirements Elicitation and Analysis – Skilled in eliciting, analysing, managing, and documenting business needs and complex requirements.
* Process Modelling and Improvement – Proficient in business process modelling; good understanding of improvement and optimisation strategies and methodologies.
* Methodologies – In‑depth working knowledge of delivery principles and methodologies such as Agile and Waterfall.
* Solution Design – Proficiency in developing comprehensive and scalable business solutions.
* Stakeholder Management – Advanced skills in managing relationships with key stakeholders and ensuring their needs are met.
* Documentation – Highly proficient in creating detailed documentation for the full range of business analysis activities, including business cases, process flows, and functional specifications.
* Communication – Strong verbal and written communication; strategic planning knowledge and decision‑making processes.
* Project Leadership – Knowledge of project management principles, including leading requirement‑gathering sessions and managing project timelines.
* Testing and Validation – Good understanding of testing; proficiency in developing test plans and conducting testing.
* Quality Assurance – Knowledge of quality assurance principles and practices; customer service knowledge and the importance of providing high‑quality support and training to end‑users.
* Risk Management – Understanding of risk management strategies to identify and mitigate risks.
* Security Procedures – Understanding of security procedures to ensure the protection of data and systems.
* Compliance – In‑depth understanding of organisational standards and regulatory requirements to ensure compliance.
* Continuous Improvement – Commitment to staying updated with industry trends and best practices.
Attributes & Qualities
* Good level of written and oral communication.
* Appetite for business challenge.
* Ability to work with minimal supervision.
Essential Skills
* The Senior Business Analyst will have sound knowledge of the latest analysis tools and techniques and their application within past and present Sopra Steria engagements.
* Demonstrable experience of working as a Senior Business Analyst on large or complex programmes / projects.
* Has business analysis skills that are solution independent and transferable to many business scenarios.
* Be adaptable to working with client's preferred requirement management tools and methodologies.
* Sound knowledge of the latest developments and future strategy for their area and contributes to the development of the strategy for their area.
* Sound knowledge and experience of associated tools, techniques and methods within their specialist area.
* Commercial sector knowledge.
Reasonable Adjustments
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
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