Location: Northern English Borders (Carlisle North)
Shift Pattern: Days
This is a permanent, full-time vacancy that will close in 11 days at 23:59 BST.
The Vacancy
Job Purpose
The Divisional Maintenance Supervisor will support the Division Operations Manager in technical knowledge, reporting, and coordination within the following areas:
* Project work, e.g., Hospitality focus, P1’s/P2’s, Focus reports
* Productivity reporting
* Compliance reporting – PPM management
* Spend & Budget control
* Be the technical expert for CANO/Hospitality matters, liaising with internal & external customers to drive divisional results
* Support the division with absence cover for AMMs on an ad-hoc basis
* Support the Division Operations Manager in managing store escalations and communication with the ACM as a secondary contact
* Line management for the divisional lighting team, liaising with the National Small Works Manager
All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with all Health and Safety legislation.
Key Accountabilities
Safety
* Always comply with the company Health and Safety Policy
* Complete all mandatory online training and Evolve modules
* Ensure compliance documentation is always completed and up to date, highlighting concerns to DOM
People
* Ensure company policies and practices are followed and delivered consistently
* Optimize people performance
* Attend and hold meetings with your line manager and direct reports to ensure effective communication
* Participate in training to keep pace with technical developments
* Support the Divisional Operations Manager on technical, people, and FM process issues
* Provide cover for the Area Maintenance Manager during absences and meetings
* Prioritize workload according to divisional priorities
* Identify non-repairable faults and advise accordingly
* Report repair and maintenance issues from CANO/Hospitality reports
* Carry out surveys and complete reports as required
* Represent the company professionally and develop good working relationships with City and customer employees
* Work with company and customer staff to maintain standards of quality
* Monitor and update Mercury system with live job updates and resource availability
Integrity
* Produce reports in a timely, professional, and confidential manner
* Support spend & budget control processes, ensuring costs are approved
* Communicate professionally and accurately with business and clients
* Log material spending and support Line Manager to ensure value from third-party contractors
People Responsibility
Manage the lighting team, liaising with the National Small Works Manager, and cover regional team responsibilities in absence of an AMM.
Knowledge, Skills and Abilities
* Educated to GCSE/Standard Grade level minimum; NVQ Level 3/City and Guilds 236 Part 1 + 2 or equivalent in electrical installation/maintenance
* City and Guilds 18th edition
* Knowledge of 3-phase electrics and applications
* Ability to advise/support on electrical and mechanical equipment (e.g., ovens, dishwashers, microwaves)
* Efficient repair and maintenance skills
* Proficient in Excel, Word, and other systems
* Maintain Health and Safety standards
* Build and maintain client and colleague relationships
The Company
Founded in 1985 by Willie and Susan Haughey, City Refrigeration Holdings aims to positively change the facilities management industry. The company values collaboration and transparency, fostering long-term partnerships. It has grown into a trusted global facilities management provider employing over 12,000 people across Europe, Australia, North America, and Asia, offering services in maintenance, engineering, procurement, cleaning, and more across various markets.
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