Job Title: Client Solutions Manager
Job Duration: 12-months
Location: London, UK(Hybrid)
Description
Job Description:
The Client Solutions Manager partners with our most strategic clients to make sure they are successful with Meta. This is an outstanding opportunity to build and manage key relationships, serve as a consultative product expert and a trusted adviser in marketing, leading strategy, media planning, creative, tech integration, and measurement for our top clients across various verticals including Technology and Entertainment.
The Client Solutions Manager is a strategic solution-driver with a focus on developing ROI-positive marketing strategies, driving growth by constantly improving performance for advertisers and implementing measurement & attribution solutions. This role is responsible for optimizing complex opportunities and using data and analytics to build consultative and technical solutions for our customers, providing business insights, driving revenue, advertiser education, and satisfaction through a consultative, data-driven approach.
Success in this position requires consultative sales and analytical skills, a focus on client service and commercial acumen, and the drive to thrive in a dynamic, team-focused environment. You should have passion for Facebook, Instagram, Meta’s advertising solutions and the overall marketing/tech ecosystem.
Minimum qualifications
5+ years of experience in ad sales, marketing, media, and/or consulting
Experience working effectively in a team, with cross-functional teams and with multiple layers within the organization (internally and externally)
Demonstrated experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, brand marketing, data and technology solutions, ad-tech, partnerships)
Experience working with numbers, analyzing large datasets and delivering actionable insights
Experience working directly in marketing, media and/or consulting firms
Can lead multiple cross-functional projects with a high attention to detail
Self-starter and capacity to work independently with high intensity and urgency
Can travel as needed for client and partner meetings
Fluency in English
Responsibilities
Track record of excelling in Client Solution Manager role and driving impact on solution adoption, revenue, and operational rigor
Identify, create, and implement marketing solutions grounded on achieving measurable business results for our clients
Develop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers
Work with businesses to understand their objectives and develop the Meta strategy in partnership with the Client Partner, which will constitute building on insights, crafting marketing strategies and media plans, creative guidance and measurement recommendations
Provide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clients
Project Management - Work and collaborate with a group of internal cross-functional teams, managing complex work streams to optimize marketing objectives for clients. Manage analytics and dashboards to advise clients (for example daily client facing data/insights reporting, understanding performance across multiple accounts across multiple country used by clients)
Manage strategic marketing conversations with clients, agencies, and partners (media, creative, measurement partners, MarTech, etc.)
Manage internal account operations (revenue delivery, media recommendations, troubleshooting issues, optimization opportunities)
Manage planning, execution, ongoing reporting and optimisation of campaigns (Observe budget spend, manage internal analytics and dashboards, provide optimisation and real time recommendations).