Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Senior Technical Integration Consultant
Introduction to team
Private Label Solutions (PLS) is the B2B arm of Expedia Group. We bring Expedia Group's innovative technology and distribution solutions to partners across the world. These businesses include global financial institutions, corporate managed travel, offline travel agents, global travel suppliers (like major airlines) and many more.
PLS is seeking an experienced and talented Senior Technical Integration Consultant. As a Senior Technical Integration Consultant, you will own and drive the technical integration discussions with a multitude of white label affiliate partners from a high-level concept design to operational delivery and beyond. You will work closely with our Business Development, Account Management and Product organization. A passion for travel, a passion for technology and technology expertise combined with excellent communication skills and business acumen are critical to a Senior Technical Integration Consultant's success.
In this role, you will:
* Support affiliate partners globally.
* Engage in pre-sales activity with the sales team and propose solution to meet partner needs
* Conduct workshop / presentation for technical team of affiliate partner on EPS Rapid API
* Give practical advice on the use ofEPS Rapid API to affiliate partners
* Analyze and troubleshoot highly complex technical integration problems and propose effective solutions
* Identify best practices and proactively share the best practice with affiliate partners
* Identify areas gaps of current products and constructively share feedback with relative teams
* Collaborate with the Level 1/2 support team with complex escalations that require direct contact with top partners
* Proactively identifies opportunities to improve API integration processes and systems, driving initiatives to enhance performance and reliability.
* Support in defining sales initiatives via third party technology platforms.
* Proactively helping the Business Development and Account Managers to identify opportunities of new product offerings
* Collaborate with cross function teams within Expedia to develop API solutions that align with Expedia’s objectives
* Communicate complex technical details to technical and non-technical customers
* Perform Quality Assurance tests on API sites prior to implementation
Experience and Qualifications
* Bachelor's degree; or equivalent related professional experience
* 2-4 years of experience in coding and software development
* Proficient at multiple programming languages including SQL
* Experience in Restful API and database schema design
* Experience in e-commerce and/or travel industry a plus
* Experience in AWS and/or Azure a plus
* 2-4 years Pre-sales experience, working with sales and business partners
Core Competencies
* Fluency in English is a must
* Available for up to 10% travel per year
* Excellent oral/written communication skills
* Prepares and delivers complex presentations to large/critical technical
* Good sense of business acumen. Stays current with industry trends and emerging technologies to recommend innovations to drive continuous improvement and competitive advantage
* Ability to deliver high quality and workable solutions for complex technical issues
* Ability to communicate technical specifications and troubleshooting without supervision
* Ability to creatively solve challenging business/technology problems
* Must be able to manage multiple tasks and projects simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment
* Familiarity with web-based and mobile based product development and understanding of typical technology architecture for high-volume web sites
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
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