Administrator
Yeovil
£14 to £14.50 per hour
Ongoing temporary role - until end of May at least
Hybrid after training 2 days in the office.
We are currently partnering with a respected organisation to recruit an experienced Administrator to deliver a proactive, front-line service supporting residents and communities.
This is a pivotal role focused on responding to reports of anti-social behaviour (ASB), serious criminal activity, and disclosures of domestic abuse (DA), ensuring individuals feel safe, supported, and able to sustain their tenancies.
The Role
As an Administrator you will:
Manage ASB cases and domestic abuse disclosures from initial report through to resolution, ensuring compliance with internal procedures and agreed timescales.
Maintain accurate, detailed case records and documentation throughout.
Identify and implement effective interventions, using both legal and non-legal remedies to resolve issues and prevent escalation.
Work closely with customers, colleagues, and external partner agencies to safeguard victims and support complex cases.
Prepare and present evidence for court proceedings, including possession and injunction applications, seeking legal advice where required and representing the organisation at court and evictions when appropriate.
Collaborate internally to ensure a holistic understanding of cases and ensure actions align with policy and best practice.
Build and maintain strong relationships with key stakeholders to support effective partnership working and attend case-specific multi-agency meetings.
Keep up to date with relevant legislation, case law, and sector best practice. About You
We are keen to speak with candidates who bring:
Experience supporting both victims and perpetrators of abuse, with the ability to manage highly sensitive and emotionally charged situations.
Demonstrable resilience and the ability to respond professionally to challenging, volatile, or distressing circumstances.
Up-to-date knowledge of relevant legislation, case law, and best practice.
Excellent communication, mediation, and negotiation skills, with the confidence to hold difficult conversations while maintaining empathy and professionalism.
The ability to work independently in the field for extended periods, maintaining personal safety and wellbeing awareness.
Flexibility to attend occasional evening and weekend meetings when required.
A full driving licence and access to a vehicle insured for business use. This is an excellent opportunity to join a forward-thinking organisation committed to creating safe, sustainable communities and making a tangible difference in people's lives.
If you are interested in this role please get in touch with Fran Curtis/Molly Abbott on (phone number removed) to discuss further