This entry-level Accounts Receivable Supervisor (Hybrid) position will require the successful candidate to assist in the financial management of school fees across multiple campuses. The role is based in Cobham and will involve working closely with both the Accounting & Finance department and parents.Client DetailsOur client is a not-for-profit organisation in the education sector. With a strong presence internationally, they boast multiple campuses across various locations. They are dedicated to providing quality education and are committed to the development and well-being of their staff.Hybrid working is available (1-2 days per week from home)Monday - Friday, 8.30am - 4.30pm.Exceptional facilities and environment .DescriptionThe Accounts Receivable Supervisor (Hybrid) role involves:Supervise 2-3 Accounts Receivable AssistantsProcess Accounts Receivable transactions in a timely manner to ensure ledgers are accurate and up to dateDeal with parents, students and colleague's queries by phone, email or in person in a helpful, supportive and proactive mannerUndertake ad hoc duties and reporting as requiredBuild strong relationships with other departmentsProcess student records and invoices/credit notesMaintain accurate billing information and instructions on the database to facilitate timely receiptsCollect credit card payments and record these and other payments on the databaseIssue notice penalty invoices or process refunds for leaving families as applicableProactively communicate with parents to enable effective credit control, including contact via phone and sending overdue statements via email to chase outstanding debtEnsure that best practice is being followed and that Terms and Conditions are adhered to by the departmentAssist with biannual billing processAssist with Month end reconciliationsManagement of Accounts Receivable inboxProfileA successful Accounts Receivable Supervisor (Hybrid) should have:Previous supervisory experience in a similar roleExcellent customer service and cultural awareness skillsHigh accuracy and attention to detailAble to deal sensitively with difficult situations and with discretionAble to liaise and interact with Finance colleagues, non-Finance colleagues and external stakeholders in a professional and collaborative mannerGood IT skills with knowledge of Microsoft office packages: good spreadsheet knowledge preferred. Prior experience of CRM systems preferredGood planning and organisational skills to deal appropriately with internal and external stakeholders and meet deadlinesGCSE English and Mathematics essentialExperience working within a Finance team desired, preferably with accounts receivable/credit control experienceJob OfferThe Accounts Receivable Supervisor (Hybrid) role offers;An estimated annual salary of £34,000 - £38,000.Hybrid working (1-2 days from home per week) Free parking, excellent facilities, and on-site canteenA supportive work environment.Professional development opportunities.A generous holiday leave allowance.