In 2025, Perkbox and Vivup came together under one name: the new and evolved Perkbox. That move created the UK’s first fully unified employee experience platform – a single place where organisations can care for, connect with, and celebrate their people.
Today, more than 7,500 organisations – from the NHS to leading private sector businesses – trust us to support 4 million employees worldwide. We’re raising the bar for what employee benefits can be – and together, we’ll redefine what work feels like!
📍UK Remote
Does this sound like you?
You’re an experienced counselling professional who thrives in a supportive, collaborative environment—where personal and professional growth is not just encouraged but expected. You’re motivated by the chance to make a real difference, both for clients and your team, and you're ready to take on a role where leadership, compassion, and innovation go hand in hand.
You’re eager to lead, inspire, and nurture a team of counsellors, providing clinical supervision, mentorship, and a safe space for development. You’re passionate about helping others thrive, both within your team and the wider organisation, and you're ready to be a visible and influential figure in a growing, impactful organisation.
What you’ll be doing (in a nutshell):
As a Senior Counsellor in our EAP team, you’ll play a dual role of providing clinical expertise and leading a dedicated team of 8–10 counsellors. You’ll ensure the highest standard of care for clients while promoting the continuous development and well-being of your team.
You’ll deliver a confidential, 24/7 support service across various channels—telephone, virtual, and face-to-face—covering issues like depression, anxiety, stress, debt advice, and family matters. Your leadership will foster a culture of empathy, resilience, and clinical excellence.
Day to day you can expect to:
* Lead and manage a team of 8–10 counsellors through regular supervision, performance reviews, and well-being check-ins.
* Deliver one-on-one clinical and peer supervision alongside case management.
* Carry a small caseload of clients, providing specialized interventions and support.
* Collaborate with Senior Managers to ensure adherence to TERC’s values and clinical standards.
* Organise induction training, ongoing development, and performance evaluations for new and existing team members.
* Support the continuous professional development (CPD) of your team through workshops and training sessions.
* Conduct risk assessments, develop risk management plans, and manage complex clinical cases with sensitivity and professionalism.
* Be part of the clinical on-call rota, ensuring comprehensive support is available when needed.
* Contribute to service development through innovative clinical practices and process improvements.
* Deliver post-incident support and interventions for staff following traumatic events.
To be successful you’ll have:
Essential:
* Professional Registration
* Degree or equivalent experience in a health-related field
* Significant experience in managing and leading a counselling or clinical team
* Expertise in short-term, solution-focused interventions
* Strong skills in clinical decision-making, conflict resolution, and managing immediate client risk
* Excellent communication, problem-solving, and report-writing abilities
* Ability to motivate, develop, and nurture both individuals and teams
* A deep commitment to safeguarding, equality, and diversity in practice
Desirable:
* Postgraduate Diploma in a relevant field (e.g., trauma, group work, consultation)
* Formal training in clinical supervision
* Experience in multi-agency partnership work
Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to an enhanced DBS check.
Why Perkbox?
In 2025, Perkbox and Vivup came together under one name: the new and evolved Perkbox.
We joined forces to create something bigger and better – a single, unified platform built to care for, connect with, and celebrate employees in all areas of life. With more than 20 years of combined experience across public, private, SME, and corporate sectors, we’re now supporting over 4 million employees across 7,500 organisations.
From access to expert mental health services to help with the cost of everyday essentials, our expanded range of benefits and wellbeing tools meets people where they are – at work and beyond.
Together, we’re redefining what employee benefits can be. And we’re just getting started.
The Interview Process
Our interview process involves 3 main stages:
* Application
* 30 minute call with a member of the TA team
* 60-minute video call with Hiring Manager and one other team member
Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on talent@vivup.co.uk
We’re committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations
We're happy to offer reasonable adjustments during our hiring process. Just let us know, and we'll make it work for you. Your comfort and success matter to us!