Client: Local Authority in Ealing
Job Title: Neighbourhood Housing Officer-Tenancy Management
Pay Rate: 21.33 an hour PAYE / 27.75 an hour UMBRELLA
Hours: 35 hours Mon to Fri (09:00 AM - 05:00 PM)
Duration: Initial 3 Month Contract
Location: HYBRID working 2-3 days a week based in Perceval House, Ealing / site visits
Description:
PURPOSE OF ROLE: In line with Council values and objectives, proactively manage housing assets, anticipate the needs of residents, and contribute to a safe neighbourhood.
KEY ACCOUNTABILITIES:
1. To provide clear, pragmatic, and customer-centred housing services on behalf of the Council and any housing provider aligned to the housing service.
2. To maximise income collection across the range of tenures through proactive monitoring and management of customer accounts, making use of legal remedies where appropriate.
3. To promote inclusion, cohesion, and active citizenship in the neighbourhood, helping to shape opportunities and resident engagement.
Minimum Requirements: Tenancy Management experience is essential.
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