Job Overview
Full‑time Ambulance Care Assistant based in Burton, Staffordshire.
As an ACA you will transport elderly, sick and vulnerable service users to, from, and between medical appointments and healthcare facilities. The role requires a UK manual driving licence, a good degree of physical fitness, and working on a rota of four 11‑hour shifts per week. Shifts may be at any time between 5:00 a.m. and midnight, including weekends.
Responsibilities
* Transport patients to and from medical appointments and between healthcare facilities.
* Assist with the transportation of end‑of‑life service users, ensuring a high level of empathy.
* Build rapport by effectively communicating with patients and their relatives or friends.
* Lifting, securing, and helping service users in and out of the ambulance.
* Assist in handing over patients to appropriate staff on arrival at treatment centres, hospitals, or to families at home.
* Transfer patients from beds to stretchers, chairs to chairs, or similar both in and out of hospital and on medical or commercial flights.
* Assist service users with challenging behaviour and/or mental health illnesses.
* Ensure the ambulance is kept safe, clean, and tidy.
Qualifications
* Committed to patient care.
* Effective communicator with experience in emotional circumstances.
* Calm, considerate, careful driver with no more than three penalty points on the licence.
* Natural flair for teamwork and collaboration.
* Physically fit for patient handling and moving.
* Pass an Enhanced DBS check (company funded).
* Able to work flexible shifts.
* Familiar with the local and surrounding area.
* Valid UK manual driving licence with no more than six penalty points.
Benefits
* £12.71 per hour.
* Full time – 42 hours per week.
* Life Assurance: financial protection for colleagues and their families worth £5,000.
* 24/7 online/telephone GP Consultation and access to prescriptions.
* Second‑opinion medical support following diagnosis or for colleagues on a treatment pathway.
* Cash‑plan benefits for dental, optical, chiropody and other insurance options.
* Access to mental health consultations.
* Access to physiotherapy consultations.
* Access to legal advice on domestic matters such as motoring offences, wills, probate and personal injury.
* Financial guidance on retirement planning, tax savings and state benefits.
* Long Service Recognition Scheme: increased annual leave after five years and at five‑year intervals.
* Values‑based Internal Recognition Scheme with financial reward and an annual recognition event.
* Refer a Friend recruitment incentive scheme with financial rewards.
* The EMED Foundation supporting colleagues and local communities.
* Paid holiday entitlement.
* Pension Scheme.
* Blue Light Card.
* Uniform provided.
* EAP (Employee Assistance Programme) for a range of health and wellbeing needs.
* Flu vaccination through an internal campaign in Autumn/Winter.
Equal Opportunities
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, eliminating unlawful discrimination and creating an inclusive and safe working culture for all.
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