Forth Engineering Ltd are looking for a Level 3 Business Administrator to join their friendly team for an immediate start! As a Business Administrator at Forth Engineering you will provide customer service support to all visitors. customers, suppliers and staff. You will provide commercial admin support across all departments and areas of the business including purchasing, ISO quality and environmental systems, customer feedback, accounts, projects and trade, and many other duties that require a high degree of attention to detail. You will work closely with the department leads to communicate information whilst based on site at the head office. You will have a good eye for detail, be thorough and meticulous, and ensure that all tasks are completed to deadlines. Job Description Answering all incoming phone calls in a timely and professional manner, transferring calls and taking accurate messages Using Outlook to type out messages and emailing them to the relevant staff Ensuring messages about call outs for the trade counter are delivered to trade either by phone, email or by delivering the message in person Meeting and greeting all visitors to the premises Making refreshments for visitors and staff in meetings and clearing up afterwards Ordering buffets when required Ensuring all meeting rooms are clean and tidy before and after meetings Appointment setting in Outlook for the Managing Director and Projects Director, with reminders prior to meetings Ensuring all visitors, staff and customers are treated with respect, bearing in mind equality, diversity and inclusion Assisting in aspects of the Procurement Procedure, including sourcing goods (where applicable), creating and distributing Purchase Orders, and purchasing goods Assisting in all aspects of Subcontractor/Supplier administration, including the Approved Suppliers List Assisting with monthly vehicle checks, MOTs and car tax Assisting with adding timesheet data onto Simpro Collecting customer feedback from visitors, over the phone and via email, logging the feedback on Excel and producing simple reports Distributing and re-stocking Personal Protective Equipment for staff and visitors Updating display units on a weekly/monthly basis as required, such as Employer’s Liability Insurance certificates and policies Assisting with producing marketing material for the marketing company to use on social media and the website Health and Safety Ensure a safe working environment by adhering to Forth’s Health and Safety policy, systems and procedures. Ensure compliance with all Health and Safety legislation Take immediate and appropriate steps to report any risks to health and safety arising from the work activity. Working hours Monday - Thursday: 8:30am - 5pm Friday: 8:30am - 2:30pm Qualifications GCSE grades 4 or above in English and Maths Benefits