Location: Cardiff 2-3 days p/week onsite (hybrid role)
Salary: £51-56k + annual cost-of-living increase + standby allowance
Contract: Permanent
The Role
We re looking for an experienced Senior Technical Analyst to join a growing IT team, managing and developing a wide range of network technologies across multiple vendors including Cisco, Palo Alto, ZScaler, Vodafone, and Microsoft.
You ll work on a mix of project delivery and day-to-day support, playing a key role in designing, implementing, and maintaining secure, high-performing network solutions. It s a hands-on role, but with the added responsibility of leading projects, mentoring junior engineers, and helping shape the future of the network infrastructure.
What You ll Be Doing
Supporting, maintaining, and optimising network infrastructure across multiple platforms
Leading and delivering network projects end-to-end
Developing automation scripts to improve efficiency and consistency
Monitoring and resolving network incidents to ensure minimal disruption
Working closely with architects and security teams to strengthen the network
Managing vendor relationships and collaborating with internal stakeholders
Maintaining up-to-date documentation and following ITIL-based processes
Participating in a 24/7 support rota
Tech Stack You ll Work With
LAN / WAN / SD-WAN
Wireless networks
Cisco routing, switching and security solutions
Palo Alto firewalls
ZScaler Cloud Services
Microsoft Azure
AAA technologies
Network monitoring (SNMP, SolarWinds)
Automation (Ansible / DevOps tools)
What You ll Bring
Cisco CCNP (or equivalent) certification
Strong background in enterprise networking and cloud infrastructure
3rd line support experience within a large-scale IT environment
Excellent problem-solving and relationship management skills
Proven experience with Cisco, Palo Alto, SD-WAN, ZScaler, and automation tools
A solid understanding of ITIL practices
Calm under pressure and confident managing critical incidents or tight project deadlines
This is a great opportunity for someone who enjoys taking ownership, leading by example, and working with the latest network technologies in a fast-moving environment.
If you re looking to take that next step in your networking career, please apply now.for more details, thanks!