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Student support advisor (domestic abuse, sexual violence & misconduct)

Hatfield
University of Hertfordshire
Student support advisor
Posted: 8 September
Offer description

Job details

* Salary: UH6 £33,002pa to £38,784pa by annual increments on achieving designated skills and experience
* Contractual hours: 37
* Basis: Full Time
* Job category/type: Professional/Technical
* Job reference: REQ000207
* FTE: 1.0 fte (working 37 hours per week)
* Duration of Contract: Permanent
* Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of offices between Christmas and New Year
* Location: College Lane Campus, Hatfield


Overview

The Office of the Dean of Students is responsible for providing support for the student community, educational engagement, and community partnerships, and are committed to our role in student success. Our teams cover a range of responsibilities including community partnership, student procedures, student support and welfare, student wellbeing, chaplaincy, and day nursery.


Main duties and responsibilities

The Student Support Advisor (Domestic Abuse, Sexual Violence and Misconduct) will be a point of contact for students requiring the services of the Harassment, Domestic and Sexual Misconduct team and you will provide specialist advice, guidance and support to students across the university. You will supplement and bolster the advice and support available and offer a source of specialist emotional and practical support to students following domestic abuse, sexual harassment, or sexual assault. You will support service delivery on projects, training, and events to both students and staff. You will develop and maintain positive links through effective communication systems with internal and external stakeholders.


Skills and experience required

Demonstrable experience of providing specialist confidential, impartial advice, guidance and support to workforce or service users, and previous experience working in an IDVA and/or ISVA role is essential for this role. The role requires excellent interpersonal and communications skills and the ability to engage professionally with staff, students and external stakeholders, whilst maintaining confidentiality, impartiality and professionalism. You will have expert-user IT skills and have the ability to deliver and facilitate training and presentations.


Qualifications required

Minimum of a Degree or equivalent, or proven experience in a relevant field. Accredited ISVA (Independent Sexual Violence Advisor) and/or IDVA (Independent Domestic Violence Advisor) qualification.


Compliance and vetting

This post is exempt under the Rehabilitation of Offenders Act 1974 as amended. The University requires that the successful applicant who is offered employment will be subject to a criminal record check from the Disclosure Barring Service before the appointment is confirmed. An Enhanced Disclosure will be required and this will include details of cautions, reprimands or final warnings, as well as convictions. The University of Hertfordshire complies with the Code of Practice for Registered Persons and other recipients of Disclosure Information.


Additional eligibility

Overseas applicants and UK applicants who have lived abroad: Successful applicants who have lived outside the UK, for 12 months or more (whether continuously or in total), in the last 10 years, will be required to produce a Certificate of Good Character/Conduct from each of those countries.


Application notes

Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification. Internal applicants – please ensure you apply via your employee self-service portal. We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.


Contact details

Contact Details/Informal Enquiries: Karen Turner, Saf safeguarding Manager and Compliance, phone: 07754858210, email: k.v.turner@herts.ac.uk


Closing information

Closing Date: 07 Sep 2025

Interview Date: TBC

Reference Number: REQ000207

Date advert placed: 15 Aug 2025

Our vision is to transform lives: UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics, and recognise there are different ways applicants may achieve the criteria in this document. We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships and free Active Staff sessions, personal and professional development and family-friendly policies. #GoHerts

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