Overview
Store Colleague position at Pets at Home. Location: 3B, Camborne Retail Park, Trevenson Road, Camborne, Cornwall, TR15 3PS. Salary: £12.21 per hour. Hours: Part-time, 16 contracted hours per week. Contract Type: Permanent. Shift pattern includes Wednesday, Friday, Saturday and Sunday between 7:00am and 8:30pm.
The Role
As a Store Colleague, you\'ll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You\'ll also build strong customer relationships, enhancing their experience with us.
You Must Be Available
You must be able to work on a Wednesday, Friday, Saturday and Sunday. Shifts will be scheduled between 7:00am-8:30pm.
What You Will Bring With You
* Outstanding Customer Service: Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
* Strong Communication Skills: Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
* Effective Problem-Solving: Skilled in addressing customer questions and resolving issues quickly and efficiently.
* Eagerness to Learn: A keen interest in ongoing learning and professional development.
* Target Focus: Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
* Teamworking: Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
* Flexibility: Able to work shifts that may include evenings, weekends, and some bank holidays.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays, and special occasions
* 20% colleague discount in Stores
* Discretional annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in your local community
* Career progression
About Us
At Pets at Home, everything we do is about understanding and caring for pets. Pets are amazing and deserve the best. Our trusted retail colleagues, Vets for Pets colleagues, pet groomers, and our charitable foundation all work together to support pets and their people.
We are a pet-loving community and strive to reflect the diversity of the communities we operate in. We encourage applicants from all backgrounds to apply.
We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications. Our preferred method of contact is via email; please check your junk or spam folder regularly.
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