Join a very successful and award winning FinTech company as a temporary Customer Service Administrator. You will be given full training and tools to carry out your role to a very high standard delivering outstanding customer service in a fun, dynamic team.
This is a fantastic opportunity to gain experience in financial services and be part of a business that has built a best-in-class customer support division
Start Date: September 2025
Day rate: £130.00 per day paid weekly
Shifts: 37.5 hours per week on a rota of 14:30 - 22:00
Duration: 3 Months
Location: Cardiff
Hybrid Working: 2-3 days per week in the office after 1 week of office based training.
Duties will include:
* Updating and managing confidential customer information.
* Working with accuracy and speed to review customer details.
* Monitoring and escalating any suspicious or unusual customer activity.
* Managing data in multiple systems.
* Administrating customer files in line with GDPR requirements.
* Working collaboratively with colleagues to manage high volumes of work.
Experience / essentials:
* Experience working an office based customer service or administration position.
* Careful attention to detail and ability to maintain accuracy in a busy role.
* Ability to learn new systems and processes quickly.
* Excellent communication and problem solving skills
* Available to start training and a new role in September.
Background checks: Offers are subject to a clear credit check and DBS check
Due to the urgency of the role and the nature of the background checks required, applicants must have lived in the UK since August 2020.