We have an exciting new role for a Customer Sales Manager based at Francis Court care home in Crawley. As an experienced sales and business development professional who thrives on meeting revenue targets you will relish the opportunity to help shape the future of care.
Responsibilities
* Drive sales and support the care home to achieve its sales targets, with a primary focus on self‑funded customers.
* Achieve set targets for resident occupancy, associated self‑pay mix and average weekly fee.
* Promote the care home via strong community relationships and drive enquiries through events, sponsorship, and PR.
* Effectively communicate accurate information to prospective clients regarding the facilities, care expertise, service, and prices.
* Understand and monitor the competitor landscape to ensure the homes maintain their competitive advantage and identify gaps in the local market.
* Identify potential business and marketing opportunities within the local catchment area.
* Work closely with the Home Manager and Head of Departments.
* Ensure all daily, weekly, and monthly required reports are completed accurately and on time.
Qualifications & Attributes
* Self‑motivated, flexible, and enthusiastic.
* Works collaboratively with others, always sharing ideas and information.
* Highly organised, able to keep track and progress multiple priorities at any one time.
* A customer service mindset.
Benefits
Enjoy a competitive salary and comprehensive benefits package. Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
Equal Employment Opportunity
We are committed to recruiting diverse, talented people who share our passion for helping others. We see the potential in everyone. Let us fulfil yours.
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