E‑commerce Manager (Operations‑Focused)
We're partnering with an established, family‑run business to recruit an E‑commerce Manager to take ownership of their day‑to‑day online operations.
This is an excellent opportunity for someone with experience in E‑commerce, online retail, fulfilment or operations who is looking to step into a broader, more responsible role within a stable and supportive business environment. The company has a growing online channel and is keen to bring in someone who can help strengthen and improve operational processes as volumes increase.
The Role
Reporting closely into the Directors and working alongside the Warehouse team, the E‑commerce Manager will oversee the operational flow of online orders, with a strong focus on fulfilment, stock accuracy and delivery.
It's a hands‑on role with visibility across the business and clear scope for progression as the company continues to grow.
Key Responsibilities
Managing online orders from placement through to dispatch
Overseeing fulfilment and distribution in collaboration with the Warehouse team
Maintaining accurate online stock availability and allocations
Liaising with courier partners and resolving delivery issues
Handling customer queries related to online orders
Identifying and implementing operational and process improvements
The Ideal Candidate
Previous experience in E‑commerce, online retail, fulfilment, stock or operations
Highly organised with strong attention to detail
Comfortable working cross‑functionally in a small business environment
Confident using Excel and order or stock management systems
Looking for progression, ownership and long‑term development
Why Apply?
This role suits someone who enjoys variety, responsibility and visibility, and who wants to move beyond a narrowly defined role. You'll be trusted to run a key function, work closely with senior stakeholders and grow with the business.
Role Details
Full‑time, office‑based
Salary: £30,000+ depending on experience
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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