Qualified NVQ L2 or equivalent Dispenser
We are looking for a self-motivated and flexible individual tojoin our busy dispensary team. Main duties will include processingand dispensing of prescriptions. Providing an efficient and friendly servicefor our dispensing patients. In this position you will work alongside our teamof dispensers and our dispensary manager.
We are recruiting 17.5-37.5 hours per week.
You will be required to work a half day, every other Saturday as a part of this role.
Main duties of the job
You will be expected to issue and prepare prescriptions, collectprescription charges/check patient exemption statements and maintain full andaccurate records of all dispensing transactions.
You will also play a vital role in the operation of efficientstock control, appropriate to the needs of the dispensary with the objective ofensuring continuity of supply for patients and minimising wastage. Ensuringthat drugs are received and stored in an appropriate manner in accordance withthe manufacturers instructions
The post-holder will project a positive and friendly image topatients, staff and other visitors and deal with queries in a professional,courteous and efficient way.
About us
We are seeking to recruit an enthusiastic andself-motivated Dispenser to join our friendly team. In return we offer afriendly and welcoming working environment where you will be supported todevelop your own skills, knowledge and experience.
Job responsibilities
Job Summary
To process all relevant prescriptions asauthorised by GPs and prescribing nurses where appropriate in accordance withthe principles of good practice.
Job responsibilities
To ensure that all medicines andappliances dispensed are checked against the prescription and whenever there isdoubt about the appropriateness of the item, or about the dose or labellinginstructions to check with the authorising doctor or duty doctor.
To collect all due prescription chargesand ensure that the patient declaration on the reverse of the FP10 is dulyfilled in and signed by the patient.
To ensure that all monies received or handled onbehalf of the practice are appropriately stored and banked and a record kept ofall financial transactions.
To endorse all prescription forms as appropriate,collate and forward the forms in a secure manner to the PPA for processing andreimbursement. The forms should be bundled in accordance with current PPAguidelines and include any necessary accompanying paperwork such as the FP34Dand invoices as required by the PPA.
To promptly forward all invoices and dispensaryrelated correspondence to the practice manager or dispensary manager accordingto practice policy.
To notify the authorising doctor of any FP10returns/feedback from the PPA so that any appropriate remedial action may betaken.
To operate efficient stock control appropriate tothe needs of the practice with the objective of ensuring continuity of supplyfor patients and minimising wastage through out of date stock.
To ensure that drugs are stored in an appropriatemanner in accordance with the accompanying instructions.
To ensure shelves and all work surfaces areregularly cleaned to maintain a high level of hygiene within the dispensary andthat all dispensary equipment is kept clean and kept in good working order.
To take prompt action in response to any drugalert bulletins that may be received from time to time.
To ensure that refrigerated items are stored atthe appropriate temperature and to maintain a temperature controlrecord/logbook.
To maintain full and accurate records of alldispensing transactions incorporating the use of computers when available andappropriate.
To undertake any necessary work as may be requiredand appropriate to maintain a high standard and efficient dispensing service.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allowus to gather, sensitive information in relation to their health and othermatters. They do so in confidence andhave the right to expect that staff will respect their privacy and actappropriately.
In the performance of the duties outlined in this Job Description, thepost-holder may have access to confidential information relating to patientsand their carers, practice staff and other healthcare workers. They may also have access to informationrelating to the practice as a business organisation. All such informationfrom any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcareworkers or the business of the practice may only be divulged to authorisedpersons in accordance with the practice policies and procedures relating toconfidentiality and the protection of personal and sensitive data.
Health and Safety
The post-holderwill assist in promoting and maintaining their own and others health, safetyand security as defined in the practice Health & Safety Policy, to include:
Using personal security systems within theworkplace according to practice guidelines.
Identifying the risks involved in work activitiesand undertaking such activities in a way that manages those risks.
Making effective use of training to updateknowledge and skills.
Using appropriate infection control procedures,maintaining work areas in a tidy and safe way and free from hazards.
Equality andDiversity
The post-holder will support the equality,diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights,interpreting them in a way that is consistent with practice procedures andpolicies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carersand colleagues.
Behaving in a manner which is welcoming to and of the individual, isnon-judgmental and respects their circumstances, feelings priorities andrights.
Personal/ProfessionalDevelopment
Participation in an annual individual performance review, includingtaking responsibility for maintaining a record of own personal and/orprofessional development.
Taking responsibility for own development, learning and performance anddemonstrating skills and activities to others who are undertaking similar work.
Quality
The post-holder will strive to maintain qualitywithin the Practice, and will:
Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions, eitherdirectly or under supervision.
Contribute to the effectiveness of the team by reflecting on own andteam activities and making suggestions on ways to improve and enhance theteams performance.
Work effectively with individuals in other agencies to meet patientsneeds.
Effectively manage own time, workload and resources.
Communication
The post-holder should recognise the importance of effectivecommunication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication andrespond accordingly.
Contribution tothe Implementation of Services
The post-holder will:
Apply practice policies, standards and guidance.
Discuss with other members of the team how the policies, standards andguidelines will affect own work.
Participate in audit where appropriate.
Person Specification
Experience
* Excellent communication skills, verbal and written.
* An understanding, acceptance and adherence to the need for strict confidentiality.
* Experience of telephone switchboard operation
* Experience of a computerised clinical system
Additional Criteria
* Effective team worker
* Ability to work flexibly
* Actively participate in team meetings
* Engage in a supportive relationship with colleagues
* Ability to work under own initiative
* Ability to follow guidelines and protocols
Qualifications
* Good standard of general education
* Evidence of continued development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£12.40 to £12.50 an hourIn line with the Holderness Health Pay Policy.
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