About us
The Vale of Glamorgan Commissioning team is seeking a highly organised and motivated administrator to provide comprehensive and specialist support to the Commissioning and Direct Payments teams. The role involves maintaining and quality assuring complex provider, accreditation, and financial information across multiple systems, as well as supporting contract management, compliance, audit and payment processes.
Ambitious - Forward thinking, embracing new ways of working and investing in our future.
Open - Open to different ideas and being accountable for the decisions we take.
Together - Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.
Proud - Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.
About the role
Pay Details: £25,989 p.a
Hours of Work / Working Pattern: 37 hours
Temporary Reason: Cover for secondment
Description: Key responsibilities include:
1. Maintaining and quality assuring Approved/Accredited Provider Lists (APL) across a range of Social Care services.
2. Coordinating the onboarding of new providers, ensuring compliance with contractual, regulatory, and insurance requirements.
3. Monitoring provider compliance, including insurance documentation, renewals, and audit activity.
4. Maintaining provider performance systems, recording safeguarding notifications and quality concerns.
5. Preparing, issuing, and tracking provider contracts in line with governance requirements.
6. Managing databases and spreadsheets to ensure accuracy and consistency of provider and financial data.
7. Supporting performance monitoring and financial reporting, including data collection and analysis.
8. Monitoring payments and maintaining accurate financial records for audit purposes.
9. Supporting communication with providers, including distributing key updates and training opportunities.
10. Monitoring shared inboxes and systems, prioritising and escalating issues where appropriate.
11. Carrying out audits on quarterly monitoring received, identifying any issues, including any potential misuse of Local Authority funds.
12. Highlighting any anomalies identified in audits via a report to Direct Payments Development Officer for further investigation.
13. Following up any actions identified by the Direct Payments Development Officer following conclusion of the above investigation.
14. Maintaining, updating and monitoring the Team’s audit spreadsheet, which allows the team to RAG rate audits in compliance with Internal Audit recommendations and Welsh Government guidelines.
15. The role also involves attending training, supervision, and team meetings, and contributing to the efficient running of the service.
About you
You will need:
16. We are looking for an individual with excellent organisational skills, strong attention to detail, and the ability to work independently in a busy environment.
Experience of providing administrative support in a complex or data-driven environment
17. Strong IT skills, including experience of databases and spreadsheets
18. Excellent attention to detail and ability to maintain accurate records
19. Good communication skills, with the ability to liaise effectively with internal teams and external providers
20. Ability to prioritise workloads and meet deadlines
21. An understanding of confidentiality, compliance, and data handling requirements
22. Experience within Social Care, commissioning, or contract administration would be an advantage but is not essential.