Hybrid (3 days in office)Permanent Based in GuildfordNo sponsorships (British citizens or indefinite leave to remain visas only) Administration and project delivery of SSTL’s IT infrastructure and the provision of 3rd line support to the Service DeskProvide technical expertise in the day to day administration, implementation, and maintenance of all IT Infrastructure elements (Networking, Compute and Storage)Provide technical Project delivery skillsProvide subject matter expertise to the following infrastructure services (Networking, Cloud, Mail, Remote access, SAN)Assist with system architecture designAssist with securing IT environmentsProvide in-depth experience in ITIL methodologies (Availability, Capacity, Resilience, Supportability Management)Support the resolution of escalated of IT tickets and problems.Supporting infrastructure services through design and project briefsImplementing new infrastructure services through project schedules and change managementUndertake routine maintenance of infrastructure services such as firmware updates, O/S patch mgt, system upgrades and virtual infrastructure managementProvision of 3rd line services within the Service Desk resolving escalated incidents in a timely and efficient manner in accordance with the Helpdesk SLA’sProviding technical expertise on all IT related matters assisting the Infrastructure Manager where necessaryReview systems architecture and security, reviewing new technologies and recommending improvements PERSON SPECIFICATION (essential requirements)Educated to degree level or equivalent (preferably in computing)MCSE, CCNA, VCP all an advantage but not necessary Min 5 years experience of senior technical support and project delivery within a complicated network environment for an internal and/or external customer IT function. Strong experience involving administration of disparate corporate networks and virtual compute environments including Microsoft servers, Network hardware, SAN/NAS storage technologies, HP hardware, Fortinet firewalls and switches, Linux and Technical (Significant experience with the following)Firewall management, rules, ACLS and VPN (Strong Fortinet knowledge required)Network Switch management, VLANs, TCP/IP networking, WIFI and inter-site communication (Fortinet, Cisco, Extreme, HP)Virtualization environments – (VMware vSphere technologies)Microsoft operating systems and Exchange server roles (AAD, Group Policy, SSL certification. Hybrid environments)Storage technologies – Fibre Channel, NAS & iSCSI (Nimble, NetApp, Qumulo)Hybrid and Cloud based technologies (Azure, AWS)Backup and cloud storage technologies (Veeam)Hardware and Software support knowledgeLinux/UNIX fundamentalsPersonalTeam player with strong communication skillsCompetent troubleshooting skillsAbility to articulate Project deliverables and designsAbility to work under own initiative and in a busy environment