Overview
Role: Resident Liaison Officer (RLO). Based in Milton Keynes. Temp to perm. £19.05 per hour Umbrella.
Role Overview
We are seeking an experienced Resident Liaison Officer (RLO) to support the delivery of a retrofit programme focused on energy efficiency improvements. The RLO will act as the key point of contact between residents, the client, and the delivery team, ensuring clear communication and a positive customer experience throughout the works.
Responsibilities
* To deliver a retrofit programme of energy efficiency works
* Covering Bedford & surrounding areas including Milton Keynes, Colmworth, Kempston and Nuneaton
Qualifications
* Previous experience as a Resident Liaison Officer or similar customer-facing role within construction, social housing, or retrofit projects
* Strong communication and interpersonal skills
* Experience working on retrofit or energy efficiency programmes is highly desirable
* Ability to manage multiple sites across a regional area
* Full UK driving licence and access to a vehicle preferred
* Organised, proactive, and resident-focused approach
Details
* Salary: £14.34 - £19.05 per hour
* Type: Full Time
* Region: UK - South East
* Town/City: Milton Keynes, Buckinghamshire
* Posted: 26/01/2026
* Reference: 187911_1769424979
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