Job Description
JOIN A FLEXIBLE COMPANY THAT LOOK TO CREATE THE IMPOSSIBLE AND OBSESS OVER CUSTOMERS!
Do you excel at helping others, resolving issues with empathy and efficiency, and creating seamless customer experiences? Want to be part of a dynamic team that’s transforming the way people engage with Retail Point-of-Sale Finance?
We are looking for a Customer Service Representative to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times. You’ll be educating customers on the different ways they can manage their Snap loan in choosing the options that work best for them. We’re looking for a detail-orientated person to complete processes and procedures while providing each customer with a seamless experience.
Who are we? What do we do?
Snap Finance UK is a rapidly growing FinTech company focused on digital disruption and inclusivity in the financial services industry. Snap’s proprietary technology platform and decisioning algorithms are changing the face and pace of consumer retail finance. Our use of technology has been recognised and Snap has recently been awarded the UK's Best Use of Technology in consumer lending at the Credit Awards 2024. Snap has a strong, supportive culture and is dedicated to its customers, retail partners, and its people who are at th...