Overview
Jaguar Land Rover Cardiff, part of the Sinclair Group, are looking for a motivated, customer-focused individual to join our Sales Team selling New & Used vehicles. As a Jaguar Land Rover Sales Executive you will be required to:
This is an exciting opportunity to join an experienced and successful sales team within our Jaguar Land Rover Dealership in Cardiff. We are looking to recruit a determined and enthusiastic person with experience in a sales environment, someone who can demonstrate the benefits of our product whilst delivering an exceptional customer experience.
Responsibilities
* Sell the required number of vehicles as per your target while working with the dealerships robust sales processes and methods.
* Manage customer enquiries by use of an electronic diary system, ensuring every prospect is followed up effectively and ensuring accurate data capture for future contact.
* Ensure that all customers are informed of and shown all available options, extras, accessories and extended warranties.
* Ensure all digital enquiries are responded to within the agreed time and utilising the digital selling tools available.
* Ensure all customers are properly qualified in respect of methods of vehicle funding, and are referred to a member of the management team.
* Managing relationships with your customers, including keeping in regular contact with them about our products and forthcoming events, as well as maintaining a "customer focused" attitude.
* Proactively seek and secure repeat and additional vehicle sales using prospecting, follow-up, referral and other available methods.
* Update the dealership's records with customer information to ensure that the database is fully and accurately maintained.
* Accurately describe and appraise all part-exchange vehicles in order that the Sales Manager can clearly and easily provide the most accurate valuation.
* Assist the team in maintaining the highest standards for showroom and used vehicle displays.
Key Attributes & Qualifications
* Influencing skills, with the ability and confidence to convert enquiries into sales.
* Brilliant customer service experience, to build long term relationships.
* Fantastic listening skills to understand customer requirements and needs.
* A willingness to learn and develop your product knowledge.
* Professionalism, with a commitment to adhere to process and procedure.
* Individuals who demonstrate the Sinclair Values of Friendly & Welcoming, Respect & Trust, Pride & Passion and Teamwork & Unity.
Benefits
* 30 days annual leave per year (including bank holidays) that will increase with length of service.
* Birthday day off.
* High earning potential through commission or bonus.
* Manufacturing specific training along with inhouse training.
* Contributory Pension Scheme.
* Staff discounted parts and servicing plus a free MOT every year.
* Recognition of length of service at 5, 10, 20, 30 & 40 years anniversary.
* Life Assurance (death in service benefit).
* Staff Car Scheme.
* Colleague Referral Scheme / Customer Referral Schemes.
* Cycle to Work Scheme.
* Employee Assistance programme with access to a 24/7 helpline and designated Mental Health First Aiders.
* Sinclair Foundation – charitable foundation designed to support members or their close family who find they need financial support at times of ill-health.
* Development opportunities within the Sinclair Group.
* Free onsite parking.
Company Culture
As a family owned business we have strong values which we encourage our colleagues to demonstrate at all times; Respect and Trust, Teamwork and Unity, Professional and Driven, Friendly and Welcoming. The Sinclair Group is Wales's largest and most successful motor group, with a reputation of quality and excellent customer service dating back to our humble beginnings in 1945. We recognise and reward hard work, loyalty and achievements with excellent benefits, incentives, training and career development opportunities.
#J-18808-Ljbffr