The UK & Europe Corporate Communications Lead is responsible for corporate positioning, building the external and internal reputation of the company as a global information and insights business that makes trust possible in global commerce. The role leads crisis/incident work and develops and implements insights- and issues‑based campaign activity, alongside UK & Europe internal communications and selected client communications that impact corporate reputation. The role reports to and works with the Senior Director of Communications in Europe, Africa and Asia to deliver work originated both in‑region and also at an Enterprise level. They are a member of the Corporate Affairs & Communications team globally, and work closely with the Global Brand Management & Marketing team (which houses the global Enterprise press office function). They have a dotted reporting line to the Head of Marketing for the UK.
Responsibilities
* Develop and maintain UK & Spain (Europe) PR strategy and ensure it is aligned to wider international and global frameworks/processes
* Plan and coordinate activity around key topics and issues, bringing together business‑wide campaigns that focus on regulatory and industry specific change
* Support wider corporate, and communications (and marketing) strategy, including but not limited to product announcements, research insights/thought leadership, wider brand building activity, partner and employer of choice programmes
* Communicate our corporate comms strategy, messaging, content and measurement to key stakeholders and ensure alignment
* Manage PR agencies in‑region (which supports corporate, B2B and consumer work as needed) and other suppliers
* Identify and coach on best practice interview procedure/technique with key senior spokespeople for corporate media opportunities (arranging external media training where required)
* Develop junior talent by providing coaching to direct reports and mentoring support across wider Corporate Affairs and Communications function
* Be flexible and work across wider communication projects and activities as required
* Report KPI and evaluation metrics in‑region and internationally as required (ensuring activity aligned to achieving wider business strategic goals)
* Maintain core materials necessary for the delivery of the ongoing corporate programme (strategy, planners, key messages, briefing documents, media contact lists, issues trackers, capacity planning etc.)
* Be a key member of the crisis/incident communications team/DIRT (Data Incident Response Team)
* Advise on wider related communication matters (speeches/events etc.) and provide ad‑hoc consultancy advice directly to senior team and wider Group functions as required
* Support priority client communications that impact our corporate reputation
* Manage the in‑region internal communications programme, working closely with the Director of International Internal Communications
* Enable wider internal and external stakeholder outreach as required, facilitating wider knowledge sharing and coordination for key initiatives
Qualifications
* Strong stakeholder management
* Collaboration + relationship building
* Quick assimilation of complicated and technical information
* Highly developed creativity
* Highly analytical and numerate
* Ability to multi‑task
* Communication and influence
* Wider horizon planning
* Strong media knowledge
* Well organised self‑starter
* Project management
* Wider experience of combined campaigning (especially in relation to public affairs)
* Knowledge of wider marketing disciplines (including social media)
* Degree educated & relevant professional training
Benefits
* 26 days' annual leave + bank holidays (increasing with service)
* Global paid wellness days off + a bonus day off to celebrate your birthday
* A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
* Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
* Access to our diversity forums and communities so you can get involved in causes close to your heart
* As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams)
TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.
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