Description
The Entertainments & Leisure Coordinator will provide essential administrative and operational support to the Entertainment & Leisure Senior Manager, ensuring the smooth and efficient running of the entertainment operation across the resort. This role focuses on managing communication,
coordinating logistics, and maintaining accurate data systems to deliver a seamless
entertainment experience for guests and visiting artistes.
Key Responsibilities
• Serve as the primary administrative liaison for all resort communications related to
entertainment, ensuring timely and accurate dissemination of break information,
including Guides, Schedules, Posters, and Digital Communications to guests.
• Support the Entertainment & Leisure Senior Manager in scheduling entertainment and leisure
activities across multiple venues, factoring in touring restrictions, resort operations,
team capacity, and optimal timing for shows and turnover.
• Manage and produce all entertainment collateral, including signage, posters, resort
screens, and digital content, in partnership with the resort communications team to
maintain consistent and professional branding.
• Input, maintain, and update booking and activity management systems with accuracy
and attention to detail to ensure all entertainment and activity information is live and
accessible to guests according to set deadlines.
• Coordinate the collection and consolidation of feedback from entertainment and leisure
leaders to assist the Senior Manager in refining schedules and resolving operational challenges
throughout each break.
• Oversee all communication with visiting artistes, ensuring timely receipt and provision
of technical riders, hospitality requirements, accommodation bookings, and any other
logistical needs ahead of their performance dates.
• Collaborate closely with technical support teams and the Entertainment Experience
Manager to coordinate artiste requirements and hospitality arrangements, ensuring a
smooth on boarding and performance experience.
• Manage all accommodation bookings for visiting artistes, contractors, and
entertainment suppliers, liaising with internal departments to meet hospitality and
operational standards.
Skills, Knowledge & Expertise
Adhering to all company procedures, best practices, support resort and branding guidelines
Following all relevant legislation including health, safety, hygiene and fire.
Ensuring the safety of customers and team members, and security of acts, merchandise and equipment.
Must be comfortable navigating standard office software, including but not limited to Microsoft Excel, Word, Outlook, and other productivity tools as required by the role.
Work across both family and live music weekends, and have an active role in communication with conference and events.
General support for the Entertainments & Leisure Department and other operational departments of the resort, where needed.
Supporting the department as a Shift Manager for daytime and evening shifts.
In addition to your normal duties, you may be required to assist with duties not directly linked to your job description but commensurate with your position and in accordance with the job purpose from time to time. Your co-operation will always be appreciated but not abused.
About Butlin's
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
There has never been a more exciting time to join Butlin’s!