Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at .
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite / on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
IT Skills and Experience
* Desired Experience :
* Computer OS / Peripherals troubleshooting
* Handling Different PC Operating Systems ( Windows 7 / 8 and 10)
* Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
* Basic knowledge of SOE and group policies
* Printer support
* Good knowledge of MS Office tools installation & troubleshooting
* Excellent customer service and people skills
* Field experience supporting a variety of technologies and services
* Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
* Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
Personal Attributes
* Excellent End-user computing skills.
* Good knowledge of Infrastructure support.
* Strong analytical and problem-solving capabilities
* Well-organized and extremely detail-oriented
* Strong customer service ethic and great communication skills, both oral and written
* Passionate about delivering quality no matter what you are doing
* Can work both independently and in a collaborative team-oriented environment
* A self-starter, motivated to push the limits and think outside of the box
* Fondness for solutions that are simple, elegant, and effective
* Ability to work with and maintain confidential information
In-Depth Knowledge Of
* Windows OS (e.g. XP, Vista, Windows 7, 10)
* Microsoft Office applications
* PC / Laptop hardware
* PC / Laptop peripherals, including printers
* Mobile devices
Basic Knowledge Of
* Active Directory
* Exchange
* Apple OS
* SCCM
IT Qualifications
At least one of the following
* PC / Laptop OEM Maintenance Certification
* CompTIA A+ Certification
* Microsoft Certified IT Professional (MCITP) certification in the desktop area
* Microsoft Office Specialist (MOS) Certification
Experience in a Similar Role
* 2+ years of relevant experience.
* Freshers and IT Students are also welcome but with IT backgrounds.
* Ready to travel 12-18 Miles as per the requirement.
* Freelancers can apply.
What Next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @
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