Service Technician – Belfast – £31,000 + Bonus + Excellent Benefits
Take your career to the next level with a market leading consumer brand at their Belfast operation. This is a customer facing, hands-on Service Technician role where quality, pride in workmanship and first class service really matter. You will be trusted to represent the brand in customers’ homes, carrying out professional repairs and leaving every customer confident they made the right choice.
Are you experienced in upholstery, furniture repair or hands-on technical work?
Are you comfortable working independently in customers’ homes?
Do you take pride in quality workmanship and customer satisfaction?
Are you confident using hand tools and working with fabric or leather materials?
What you NEED...
Experience in upholstery, furniture repair, joinery, fitting, automotive trim or a similar hands-on trade
Confidence working in customer homes and representing a brand professionally
Practical skills using tools such as staplers, cutters, sewing equipment and hand tools
Ability to diagnose faults, damage or wear and decide on the best repair solution
A strong eye for detail and commitment to high quality standards
Physically able to lift and manoeuvre furniture safely
Full UK driving licence
What you will get in return
Competitive basic salary with company bonus
Strong long-term career development and training opportunities
Generous staff discount and friends and family discount scheme
Access to high street and lifestyle discounts
Mental, physical and financial wellbeing support
Enhanced family leave benefits
Health and wellbeing schemes including private health checks
Life assurance and income protection
Holiday buy back scheme
Cycle to work scheme, share schemes and paid volunteer days
What you will be doing
Carrying out furniture repairs, adjustments and maintenance in customer homes, retail sites and distribution centres
Repairing and replacing coverings and internal components including fabric, leather, foam, frames, springs and mechanisms
Inspecting furniture to identify damage or defects and determining the most effective repair method
Communicating clearly with customers, explaining work carried out in a simple and reassuring way
Completing accurate job records including repairs completed, parts used and feedback
Working closely with customer care, retail and quality teams to deliver a seamless experience
Educating customers on furniture care to maximise longevity and appearance
Ensuring all work is completed safely and in line with company processes
Nice to Haves
1 to 3 years experience in upholstery or furniture repair
Background in automotive trim, upholstery, joinery or soft furnishings
Experience working in a field based or mobile service role
Company Profile
Our client is a well established, household name consumer brand known for quality, customer experience and investing in their people. They pride themselves on creating an inclusive, supportive culture where individuals are trusted, developed and given room to grow. This is a business that values craftsmanship, customer care and doing things properly.
If you are hands-on, customer focused and take pride in delivering quality work, this is an excellent opportunity to secure a stable, long-term role with a brand that genuinely looks after its people.
INDWIN
Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
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Many Thanks