Overview
Receptionist
Location: Craigmillar, EH16 4EA
Salary: £6,551 (Pro rata of £25,552)
Hours: 10 Per Week
Vacancy Type: Permanent
At the organisation they believe in a world of inclusion, free of isolation and loneliness, where a health crisis doesn’t mean a life crisis. Their charity supports people with disabilities and long-term health conditions; to lead good lives and achieve what matters most to them. They believe that everyone in Scotland should have access to their person-centred approach to health and wellbeing.
The Role
They are looking for an experienced Receptionist to join their friendly team based at the Centre of Wellbeing in Craigmillar. The vacancy available includes the following hours:
Monday: 1pm – 6pm
Friday: 12pm – 5pm
They would also consider Monday and Tuesday.
This role requires flexibility to cover absences, attend meetings and training out of normal hours.
Key Responsibilities
* To provide a friendly, welcoming, first point of contact for people visiting the organisation
* To be approachable and be able to direct/assist people to access the people or service they have come to visit or use
* To take telephone calls and forward them or take and pass on accurate messages, as required
* To deal with outgoing mail and ensure distribution of parcels and other deliveries to appropriate individuals and departments
* To provide administrative and typing support, where required
* To assist in the management of room bookings by internal and external users
* To produce ID passes for staff, tenants, volunteers and new gym members
* Process gym memberships, including taking payments and liaising with Health and Wellbeing staff
* Manage bookings for exercise classes
* To work flexibly with the other team members to ensure the requirements of the reception service are met. This will include covering for other team members’ absence
* To demonstrate an understanding of and participate in Health and Safety practices
Skills And Qualifications
* Excellent customer service and communication skills
* Previous switch board experience is desirable, coupled with a knowledge and understanding of the customers the organisation supports
* Able to act with diplomacy and have a friendly and approachable manner
* Excellent typing and computing skills (MS Outlook, Word, Excel)
* Able to maintain paper and electronic filing systems
* Able to work with others proactively to problem solve
* Able to be proactive in organising own training, workload and liaising with other team members to coordinate holidays and absence cover
* Responsible attitude to time management
* Understanding and empathy with the organisation’s aims and values
* Experience in the voluntary sector an asset
Benefits
* Contributory pension scheme
* Non-contributory death in service benefit scheme
* 35 days of annual leave
* Free Gym membership
* Membership of the HSF Health & Benefits Plan
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to complete your application.
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