STOCKTON HEATH MEDICAL CENTRE
JOB DESCRIPTION
JOB TITLE Medical Receptionist
PLACE OF WORK Stockton Heath Medical Centre
REPORTS TO Reception Supervisor
RESPONSIBLE TO Practice Manager
MAIN PURPOSE OF JOB
To ensure the smooth and efficient running of the surgeries, assisting General Practitioners in providing a service to patients.
Be a responsible, efficient and effective member of the Team.
MAIN DUTIES AND RESPONSIBILITIES
Process of eConsult triage requests.
Making appointments using computerised system and dealing with general enquiries. Signposting patients to the most suitable clinician for appointment or directing to external agencies for self-care and other advice.
Reception and direction of patients on arrival and ensuring GP's are provided with medical records as appropriate.
Checking and noting any discrepancies concerning registration, etc and discussing discrepancies with patients on arrival. Processing patient registration and deductions electronically through GP links system.
Taking requests for Home Visits and notifying GP's as appropriate.
Arranging Ambulance transport for patients as required.
Liaising with patients, secondary care and external agencies to aid service provided to patients.
Use computerised system for patient care and administration.
Use computerised system to scan correspondence, results, etc into patients' records.
Filing patients' records and correspondence.
Sorting and tagging patients' records.
Data input of summarised patients' records.
Cover in the absence of colleagues in times of holidays and sickness.
Cover for extended hours.
Attend relevant training courses.
Perform any other reasonable duties which may be necessary for the efficient running of the Practice.
This job description is not exhaustive. The duties of the post will remain under constant review. Any changes will be fully discussed with you prior to their implementation.
Job Type: Part-time
Pay: From £12.43 per hour
Benefits:
* Company pension
* Free parking
* On-site parking
* Sick pay
Education:
* GCSE or equivalent (required)
Experience:
* Administrative: 3 years (required)
* Telephony: 3 years (preferred)
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Application deadline: 06/09/2025
Reference ID: SHMCMEDICALRECEPTIONISTAUG25
Expected start date: 01/10/2025