Karter Thomas is proud to be working in partnership with a leading housing provider to recruit a Senior Subcontractor Coordinator to join their expanding Repairs Service Delivery Team. This key role will lead on the coordination and management of all subcontractor-delivered work within the Responsive and Voids Repairs contract. It’s a fantastic opportunity for a confident and organised individual who thrives in a fast-paced, high-impact environment and is passionate about driving service excellence across housing repairs. The role is full time, office-based position and the salary would be between £38k and £39k. The Role: As Senior Subcontractor Coordinator, you will: * Take ownership of identifying, liaising with, and managing specialist subcontractor partners. * Monitor and analyse performance data to ensure a cost-effective and efficient end-to-end service. * Maintain accurate job-related records through the internal IT management system. * Work closely with stakeholders, team leaders, and administrators to ensure smooth service delivery aligned with KPIs. * Implement structured monthly reviews covering SLAs, compliance, health & safety, and commercial aspects. * Build and maintain strong working relationships across internal teams, clients, and subcontractor networks. * Actively assess subcontractor needs to ensure full contract scope coverage. * Support delivery of site inductions and compliance training alongside operational teams. * Lead a subcontractor administration team and assist with managing Resource Schedulers as required. * Act as the business lead for asbestos, scaffold, and fire risk assessment-accredited works. What We’re Looking For: * Previous experience in subcontractor or service coordination within repairs, maintenance, or a related sector. * Strong understanding of compliance, H&S, and performance monitoring processes. * Proven ability to build effective relationships with subcontractors and internal stakeholders. * Confident with data analysis and reporting, with a focus on performance improvement. * Leadership experience in managing small teams is desirable