Service Manager – Road Machinery – Homebased/nationwide travel
A leading UK dealership specialising in Road Machinery are looking for a Service Manager to manage the after-market business for the division, working closely alongside customers ensuring an excellent level of service is provided whilst collaborating with key stakeholders.
Role: Service Manager
Area: Homebased/nationwide travel
What’s on Offer:
* 25 days holiday + bank holidays
* Electric company vehicle
* Health Cash Plan
* Free Physio Access
* 24/7 GP Service
* Enhanced Sick Pay
* Family Leave
* IVF Support
* Retirement Support
* Enhanced Pension
* Discounts Platform
The requirements of the Service Manager will be:
* As Service Manager, you will be responsible for the day to day management of the Road Equipment team
* Manage the growth and development of the after-market business.
* Contribute to achieving national goals
* Ensure compliance with all processes and dealer operating standards
* Maintain customer relationships and understand requirements by establishing close liaisons with Road machinery customers
* To ensure appropriate and timely problem resolution, both internally and externally
The ideal candidate for Service Manager will have:
* Experience in a similar Service Manager role in a dealer environment within the Road/Construction/Agricultural industry
* The ability to organise the day-to-day organisation/scheduling of breakdowns, engineers and parts requirements
* A strong customer focus and able to deliver on commitments internally and externally
* Understanding of our customer’s needs
* Team player and ability to work on own initiative
Apply online or call 0121 726 6590 for a confidential discussion / beth.jones@elitecn.co.uk
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