The role is responsible for the receipt and posting of the University’s payments and income. Tasks include: Payment reconciliation Monitoring shared email boxes Allocating payments received to correct accounts Dealing with the emailed queries or forwarding to relevant department Preparing refunds Taking telephone payments from students Assisting with queries You will have: Good communication skills (verbal and written) Accuracy Ability to communicate at different levels Ability to work both independently and as part of a team Understanding of basic accounting Good Microsoft Excel knowledge Ability to quickly learn systems Highly motivated, organised and efficient Self starter Good team player Good GCSEs or equivalent Closing date: 22 May 2024 Interview date: w/c 10 June 2024 Informal Contact Details Contact role: Collections & Receipts Manager Contact name: Graham Dickens Contact phone: 0118 378 8156 Contact email: g.c.dickensreading.ac.uk Alternative Informal Contact Details Contact role: Head of Transactional Services Contact name: Darren Francis Contact phone: Contact email: darren.francisreading.ac.uk The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT equality. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs. £21,543 to £21,828 per annum.