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Hospitality and Facilities Administrator, Shoreham-by-Sea
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Client:
Location:
Shoreham-by-Sea, United Kingdom
Job Category:
Hospitality
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EU work permit required:
Yes
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Job Reference:
d59d3f5d7aba
Job Views:
10
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
This role is known internally as 'Lodge Manager'
* Salary: £23,500 per annum, plus excellent benefits
* Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch
* Location: St Pauls Lodge, Shoreham by Sea, BN43 5AN
About the role
Churchill Estates Management is recruiting for an exceptional Lodge Manager for our retirement development. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role involves coordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle-free retirement living experience.
Reporting to the Area Manager, you’ll manage both the maintenance of the property and provide first-class service to Owners. This autonomous role makes you the trusted, ‘go-to’ person on-site and a friendly neighbour for Owners. You will liaise with customers and suppliers, manage contractors, schedule maintenance, complete health and safety checks, organize activities and events for Owners, and more.
This role is crucial to the success of the Lodge, the enjoyment of Owners, and is highly rewarding.
About you
This position is ideally suited to individuals with experience in retirement living, social housing, hospitality, uniformed services, charity, or health & social care sectors. A successful Lodge Manager loves working ‘front of house’ and is focused on delivering excellent customer service with strong administrative skills.
Your passion for customer service is essential. With a focus on providing a happy and fulfilling lifestyle for Owners, you’ll have an outgoing, friendly personality and a love of people. You’ll act with sensitivity and diplomacy, while being efficient and assertive to ensure safety and security, demonstrating good judgment and calmness under pressure. Despite high levels of social contact, you will be comfortable working independently and using your initiative.
You should be an accomplished administrator, computer literate, with experience using Microsoft Office applications, including Excel and Outlook, to support event organization and site maintenance administration.
About us
We are Churchill Estates Management, a progressive managing agent overseeing privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationwide, overseeing more than 9,000 apartments and providing property services and customer care to over 11,000 retired people. We are rapidly growing with ambitious future plans.
Join us and be part of a professional, award-winning, customer-focused team.
Our Company Values: TORCH — Trust, Openness, Respect, Communication, Honesty
How you’ll be rewarded
* Annual holiday entitlement of 24 days plus Bank Holidays
* A day off on your Birthday
* Life Assurance
* Eye Care reimbursement
* Professional development and qualifications
* Thorough induction and ongoing training
* Highly rewarding work
We are seeking the best people to join our team and embrace our values. If you want to be part of our success story, apply today.
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