Job Overview
An exciting opportunity has arisen to join the team on a prestigious Transport for London (TfL) contract. We are seeking a dedicated Night Relief Security Officer to support sites.
The role involves ensuring compliance with all security, incident management, and health & safety procedures, while acting as the primary point of contact for the London Underground central operations team, Mitie management, and emergency services.
As a relief officer, you will cover multiple sites, providing a professional and adaptable service to protect property, assets, and people in line with Assignment Instructions (AIs).
Key Responsibilities
Operations
· Ensure compliance with all site policies, Assignment Instructions, and UK legal/regulatory requirements.
· Carry out security patrols as stipulated.
· Support investigations, produce reports, and escalate incidents when required.
· Provide effective incident management and liaise with emergency services where necessary.
· Follow procedures and instructions appropriately without unnecessary escalation.
Training & Development
· Complete all mandatory training and competency requirements.
· Undertake continuous professional development to enhance knowledge and skills.
· Maintain and renew SIA licence (renewal required 16 weeks before expiry).
· Learn and operate various security systems effectively.
Security & Health & Safety
· Remain alert to threats or environmental changes that may cause risk.
· Report and respond to Health & Safety hazards promptly.
· Maintain professionalism in challenging situations and with difficult customers.
· Ensure accurate incident reporting in line with procedures.
· Adhere to schedules, check calls, and assignment instructions.
· Call emergency services and report incidents to the Communication Centre.
What We're Looking For
· Essential:
o Previous security experience
o Valid SIA Licence (Security Guarding or Door Supervision)
o Strong report writing and communication skills
o Ability to remain calm and professional under pressure
o Willingness to travel within 1 hour from your home address
o Must pass a Medical (drug and alcohol test), WSI (Work Safety Induction), DTA (Free Oyster Travel CardDepot Track Access). Note: Failure to successfully pass the above course will result in your offer being retracted.
· Desirable:
o SC Clearance (or ability to obtain)
o Good IT/system skills
o Friendly, approachable, and team-oriented attitude
What We Offer
· £13.85 per hour
· Continuous training and development opportunities
· Opportunity to work on a high-profile London Underground contract
· Supportive team environment within a professional security service
Free Oyster Travel Card
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .