We are currently looking for a Business Administrator to join our team based at our Tarmac 'Hub' in Mountsorrel, Quorn, near to Loughborough, Leicestershire. This is a great opportunity to join our team and work alongside the commercial and distribution teams assisting with sales and distribution administration.
The role is easily accessible from Leicester, Melton Mowbray, Barrow upon Soar, Syston, Shepshed, Coalville, Ashby-de-la-Zouch, Ibstock, Swadlincote, Measham, Tamworth, Atherstone, Hinkley, Nottingham, Derby, Long Eaton, Kegworth, Burton upon Trent and the surrounding areas. We're working hard to create a dynamic and inclusive environment and it's essential that our people come from a variety of different backgrounds.
Main Responsibilities
Reporting to the Business Administration Supervisor, the role of Business Administrator will proactively work alongside the commercial and distribution teams assisting with sales and distribution administration. You will be proficient with all auditable processes for both internal and external requirements and provide administrative support that ensures customers are invoiced accurately and on time.
* Provide a professional service to support the Regional Business with administrative tasks and systems work
* Daily actions to resolve and clear down blocked tickets to reduce delays in billing, to ensure efficient business operations
* Manually check and process each ticket received and action accordingly to SLA
* Daily investigation and resolution of queries that have been received by the business
* Resolve missing ticket issues, manual invoicing, EDI errors
* Ensure compliance with all Safety, Health and Environmental (SHE) policies and procedures
* Complete merchanting processing and reconciliation within a timely manner
* Ensure all activities are compliant with Tarmac standard and policies and can be audited accordingly
Ideal Candidate
The ideal candidate for the role of Business Administrator will have prior experience working in a similar role and be highly motivated with a strong passion to drive improvement. As well as bringing real value to the business, you will confidently prioritize your workload and enjoy working in a fast-paced environment.
* High levels of accuracy
* Sound IT skills including strong working knowledge of Excel
* Excellent communication skills and the confidence to understand the needs of the customer
* Ability to influence and persuade others
* Planning, organizing, and verbal reasoning skills
* Strong problem-solving skills to deal with challenges internally and externally
* Professional manner when dealing with internal and external stakeholders
* Ability to work with, actively support, and where appropriate challenge other members of the functional management team
* Proven ability to be an effective team player
Benefits
* Bonus scheme
* Enhanced holiday entitlement
* Contributory pension scheme
* Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
* Access to our Employee Assistance helpline for free and confidential advice
* Access to join our Employee Communities (employee networks) we currently have nine communities including (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice, and menopause
* Training and development opportunities
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