Please note in regards to location this role will be based at one of three sites across Portsmouth and travel between locations may be required
Working hours: 30 hours per week
Interview Date: To be confirmed
Portsmouth Homeless Family Service is based across three residential Lifehouses, accommodating a total of 45 homeless, vulnerable families (which include couples, single parents and pregnant mothers) with support needs. We also support 32 families living in Local Authority Sublet tenancies and a further 14 families living in other housing.
Key Responsibilities:
As a motivated and dynamic Assistant Support Worker you will be responsible for developing and delivering excellent support to Portsmouth Homeless Family Service and its clients. Many of the people we work with have complex needs including mental health related issues, drug and alcohol dependency, and debt. We are looking for an experienced Assistant Support Worker who will be able to give advice and support to our clients as well as provide a range of activities for our families.
You will need to be passionate about supporting people to make positive change in their lives, be confident working on your own and as part of a team, working with a range of different agencies and understand the needs of people who are homeless. The role involves regular daytime, evening and weekend work on a rota basis.
The successful candidate(s) will be able to demonstrate:
1. Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes
2. Good customer service and time management skills with ability to prioritise workload
3. The initiative towards problem solving which helps benefit colleagues and clients
4. Excellent verbal and written communication skills