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Client:
Location:
Romford, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
2f37b3610dcc
Job Views:
13
Posted:
29.04.2025
Expiry Date:
13.06.2025
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Job Description:
From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.
People come to Howden for lots of different reasons, but they stay for the same one: our culture. That’s what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden.
At Howden - Corporate & Commercial, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.
Howden - Corporate & Commercial are on the hunt for an Account Handler to support our team in delivering excellent and comprehensive service in the administration of policy renewals and mid-term changes, ensuring customer needs are met with suitable cover and pricing. Your clients will work in the Motor Trade industry.
This is a great opportunity for someone seeking their first role within commercial insurance from personal lines. Perhaps you are seeking to deepen your knowledge of motor trade and want to join a team that will invest in your development. Our team in Romford offers a supportive and engaging environment where you will feel welcome from the start.
Please note this is a full-time, permanent opportunity. You will be based in our Romford office and be onsite five days a week.
Overview:
* Undertake market exercise to establish the most competitive terms available.
* Obtain renewal terms and present to client.
* Issue renewal documentation in line with contract certainty.
* Ensure premiums are collected prior to the start of cover and in line with Howden procedures.
* Handle all queries, whether written or by telephone, professionally and efficiently in line with service standards.
* Record relevant information, correspondence, and documentation on Acturis and utilize the diary system effectively.
* Process adjustments according to procedures, including insurer notifications, issuing revised documentation, and collecting additional premiums.
* Actively cross-sell products from other divisions.
Knowledge:
Must have experience working with commercial products within the insurance industry.
Skills:
* Accuracy and attention to detail, with the ability to process work quickly and efficiently.
* Ability to prioritize work and meet deadlines.
* Good negotiation and broking skills.
* Excellent oral and written communication skills, with the ability to persuade and influence others.
* Ability to gather and analyze information from clients and respond appropriately based on their understanding.
Qualifications:
GCSE Maths and English (or equivalent).
Our Culture: People First
We’ve come a long way since opening our first office in 1994. We were local experts based in London, with direct access to the world’s biggest insurance market. Today, we are present globally with 15,000 colleagues and a partner network spanning over 100 territories. We remain committed to our core values:
* Employee-ownership model
* Aligned external investors
* Trust and integrity born of friendship
* Expertise
* Independence
Our focus on being a people-first business has always been central. Our employee ownership fosters a culture of collaboration and innovation, empowering us to think bigger and challenge conventions. Our flat structure and entrepreneurial spirit attract top talent, enabling us to be the best version of ourselves. When we nurture great talent, everyone benefits.
Diversity & Inclusion
At Howden, we see our people as our greatest asset. We treat colleagues, candidates, clients, and partners with equality, fairness, and respect, regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
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