Registration, Nationality and Bereavement Coordinator
About The Borough
Found in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.
About The Role And Our Ideal Candidate
As Registration, Nationality & Bereavement Advisor/Coordinator the post holder will contribute to the delivery of that vision by:
* Providing effective and efficient delivery of the statutory and non-statutory Registration, Nationality & Bereavement Services within the Royal Borough of Kingston upon Thames.
* Providing admin support for all areas of the Registration, Nationality & Bereavement Service in accordance with statutory legislation and local authority policies.
* Working as a team to provide and learn business processes, collaboratively identifying areas for improvement.
* Focusing on professional development to increase knowledge and map career progression.
* Providing deputy cover for Registration Officers in accordance with Registration legislation and local authority policies - birth and death registrations.
* Deputising for the SR taking notices of intention to marry or form a civil partnership.
If you would like to discuss the role and have an informal discussion with the Operations Lead, please call 0208 547 6196
About Us
Kingston Register Office is where customers register births, deaths, marriages, civil partnerships and stillbirths. Customers can also find records of these events and order copies of certificates. Based across two sites, one at the Guildhall in Kingston town centre, and the Bereavement Office based at Kingston Cemetery.
Our Offer To You
As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.
* A generous annual leave entitlement of 25-32 days, plus bank holidays (pro‑rata if part‑time working hours apply) depending on service and grade.
* Enhanced maternity, paternity, shared parental, adoption and dependents leave.
* Three volunteering days per year in Kingston.
* Hybrid working (dependent on the role).
* Flexible and agile working arrangements using Google Chromebooks.
* Learning and development portal offering a range of courses.
* Discounts on a range of local shops, restaurants, gyms and leisure centres.
* Interest‑free season ticket loans.
* Local Government Pension Scheme.
* Bicycle loan facilities and cycle to work scheme.
* Zip car scheme.
* Confidential health & wellbeing and counselling support.
Application Process
Apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.
We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.
However, we reserve the right to reject applications where it is apparent that AI‑generated content has been used in isolation and without personalised responses. At Kingston we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR values.
Core values of Transparency are to be demonstrated during the application process and will be further tested at interview and selection stage for those who progress forward.
The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.
Additional Information
We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under‑represented groups.
To support our workers and their families we offer a range of family‑friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.
We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.
The UK has a points‑based immigration system affecting EU and non‑EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case‑by‑case basis.
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