Job Overview
We are seeking a highly skilled and professional Senior Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while efficiently managing administrative tasks. This role requires a strong ability to multitask, excellent organisational skills, and proficiency in various office software.
Duties
* Greet clients and visitors warmly, ensuring a positive first impression of the organisation.
* Manage incoming calls with professionalism and courtesy, demonstrating excellent phone etiquette.
* Perform clerical duties such as filing, data entry, and maintaining accurate records.
* Handle financial transactions, ensuring accuracy in billing and payments.
* Maintain an organised office environment by ensuring supplies are stocked and equipment is functioning properly.
* Assist in administrative tasks as required, supporting other team members to enhance overall productivity.
* Be prepared to be flexible as per the requirements of the hotel
* Ensure guest satisfaction is your main priority
Qualifications
* Proven experience in a receptionist or administrative role is essential.
* Strong clerical skills with attention to detail in data entry tasks.
* Excellent organisational abilities to manage multiple tasks efficiently.
* Strong interpersonal skills with a focus on customer service excellence.
* Ability to work independently as well as part of a team in a fast-paced environment.
* Familiarity with office equipment and procedures is advantageous.
If you possess the necessary skills and are looking to advance your career in a dynamic environment, we encourage you to apply for the Senior Receptionist position today
Job Types: Full-time, Permanent
Pay: £30,000.00 per year
Benefits:
* Company pension
Experience:
* hotel receptionist: 1 year (required)
Work Location: In person
Application deadline: 13/10/2025
Reference ID: Senior Receptionist NTH