Community Support Worker
The closing date is 21 November 2025
Location: Middlesbrough Treatment and Intervention Team – Parkside Mental Health Resource Centre, Middlesbrough. Working hours 09:00-17:00 Monday‑Friday.
This role involves supporting the multidisciplinary team in delivering community‑based mental health care, improving the lives of people with complex mental health disorders, and promoting recovery and wellbeing.
Main duties
* Compassionately meet the needs of patients and their carers.
* Maintain safety, privacy and dignity of all patients, respecting cultural and spiritual beliefs.
* Recognise signs of patient harm, abuse or neglect and follow safeguarding policies.
* Undertake delegated activities within own competency, including risk assessment and intervention plan implementation.
* Complete patient assessment tools and document accurately in care records.
* Identify changes in patients' presentation and report appropriately.
* Accompany and support patients in various community settings, as delegated and according to risk assessment.
* Provide health education and advice on health promotion to patients and carers.
* Act as an advocate for patients/carers and promote a positive image of people with mental ill‑health.
Qualifications and experience
* Diploma in Health and Social Care Level 2 or equivalent.
* Achievement of Trust’s Healthcare Assistant competencies within the first 6 months.
* Previous experience as a Band 2/3 Healthcare Assistant or equivalent.
* Experience working with people with mental/social health needs or learning disabilities.
Skills and knowledge
* Effective verbal and written communication.
* Competency in record keeping and time management.
* Ability to prioritise tasks.
* Competence in venepuncture and ECGs.
* Person‑centred care and awareness of legal frameworks, including Mental Health legislation.
* Knowledge of Microsoft Office applications.
Personal skill set
* Good verbal and written communication skills.
* Competency in record keeping.
* Time management and prioritisation.
Additional information
Applicants must be able to travel independently and have access to a suitable vehicle. Adjustments can be considered in accordance with the Equality Act 2010.
Required clearance: DBS check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.
About the Trust
Our multidisciplinary team aims to support recovery, health, well‑being and social participation for community members. We offer training, supervision, and regular team development sessions.
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