We know it's our people that make Expro great, and we offer a fulfilling career across all disciplines of our international organization.
We're at the heart of the energy transition, developing and delivering future-facing technologies in support of a more sustainable future for us all. From ground-breaking use of our technologies and expertise, through to tremendous community partnerships, we take our responsibilities as a Citizen of the World seriously.
Our rich history is built on decades of experience, teamwork and outstanding performance… and our future is built on people like you!
Overall Purpose of the Job
To manage the smooth & efficient running of all operations for product line(s) in area of responsibility. To ensure the planning, directing organizing & sourcing of manpower & equipment ensuring client operational activity is undertaken.
Monitoring performance to identify & implement improvements to achieve maximum operational efficiency & customer focus. To achieve business goals & objectives whilst consistently ensuring expenditure is maintained in line with budget.
Key Activities and Accountabilities
1. Ensure that all operations are performed in a professional, efficient, safe & cost-effective manner, providing quality service to the client
2. Overall responsibility for department budgets, including gaining approval & ensuring work plans are put in place to achieve them. Must be prepared to continually review expenditure & highlight any differentials to management. Prepare budget action plans for management review
3. Ensure that all equipment, plant & substances used are suitable for the task & kept in good working order, including regular maintenance & servicing of equipment which will require close liaison with the workshop/maintenance
4. Monitor department performance to ensure service quality standards are being maintained; identify any areas for improvement and discuss recommendations with Management
5. Maintain close liaison with operational supervisors & co-ordinators to ensure full awareness of project progress & problems. Ensure high quality service is continually provided to achieve both the project & client performance indicators
6. Ensure that scheduling, planning & forecasting of the forward workload is regularly updated to ensure optimum use of resources
7. Review operational requirements & business needs; propose requirements for capital expenditure to support future business requirements
8. Ensure that all invoicing is actioned in a timely manner, & queries are resolved as soon as possible to ensure payment meets DSO targets
9. Ensure that the latest revision of documentation is used with outdated versions being removed from circulation. Ensure that operational supervisors/crews are informed of, and understand any changes to, operational procedures/job planning paperwork
10. Ensure that all incidents and non-conformances are reported in line with appropriate procedures & deadlines; ensure that all incidents are investigated with corrective actions raised as required. Where appropriate, participate in incident investigations
11. Ensure that equipment utilization is monitored & unutilized equipment is clearly identified. As necessary, ensure that all 3rd party rental items are tracked to ensure they are returned to the supplier at the earliest opportunity
12. Always maintain close liaison with clients (or their representatives); seek to identify any further business opportunity
13. Develop a departmental recruitment & development plan that will meet the requirements of client operations & future growth opportunities of the company
14. Supervise direct reports to ensure all operational, delivery, safety, Quality Management & financial targets are met
15. Liaise with team members, internal departments & clients to ensure all aspects of the operations are discussed with relevant parties and ensure effective communication to allow safe operations & task completion as per plan & budget
Job Knowledge and Qualifications
16. Extensive experience working with downhole tools or cementing product lines
17. Comprehensive management experience
18. Technical qualification
At Expro, we live by our values, People, Performance, Planet and Partnerships. People are always at the heart of our success.
Expro is an Equal Opportunity Employer. Employment decisions relating to qualified candidates are made fairly and consistently. Diversity and inclusiveness is important to our current and future success by providing varied experiences, ideas and insights to inform decisions, identify new approaches and solve business challenges.
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