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Event operations manager

Richmond (Greater London)
Reed Exhibitions
Events operations manager
Posted: 1h ago
Offer description

About our team

RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.

About the role

We are looking for an Operations Manager to lead the planning and delivery of multiple UK and international events each year. Working closely with the Operations and Exhibition Directors, you will oversee on‑site operations, infrastructure, logistics, budgets, and Health & Safety compliance to ensure events are delivered safely, efficiently, and to a high standard for customers and exhibitors. Working within the RX UK Operations team, this role requires strong project management and collaboration skills, with the ability to manage multiple priorities and stakeholders. You will work independently to solve complex operational challenges, contribute to continuous improvement, and act as a knowledgeable support for colleagues, bringing a practical, inclusive, and solutions‑focused approach to event delivery.

Responsibilities

1. Serve as the primary point of contact for exhibitors, contractors, venue teams, and internal RX stakeholders on all on‑site operational matters
2. Plan, coordinate, and oversee on‑site event delivery to ensure smooth, safe, and efficient execution
3. Develop, maintain, and distribute clear exhibitor manuals and operational documentation
4. Partner with the Event Director to ensure full compliance with Health & Safety standards and best practices
5. Review and approve stand designs in line with venue, safety, and event requirements
6. Manage and optimise floor plans to maximise space efficiency and customer experience
7. Conduct site visits and lead on‑site exhibition operations across UK and international venues
8. Identify risks, resolve issues proactively, and contribute to continuous improvement of operational processes

Requirements

9. Experience delivering operational management within exhibitions, events, or comparable environments
10. Strong project management skills, including effective budget management, with the ability to manage complex activity from planning through to delivery
11. Confidence working with a wide range of stakeholders across teams, suppliers, and cultures
12. Experience leading, supporting, or coordinating operational teams
13. A practical, solutions‑focused approach to problem solving and decision making
14. Ability to manage multiple priorities while maintaining attention to detail
15. Knowledge of Health & Safety practices relevant to event delivery
16. IOSH Managing Safely certification or equivalent

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:


● Generous holiday allowance with the option to buy additional days
● Health screening, eye care vouchers and private medical benefits
● Wellbeing programs
● Life assurance
● Access to a competitive contributory pension scheme
● Save As You Earn share option scheme
● Travel Season ticket loan
● Electric Vehicle Scheme
● Optional Dental Insurance
● Maternity, paternity and shared parental leave
● Employee Assistance Programme
● Access to emergency care for both the elderly and children
● RECARES days, giving you time to support the charities and causes that matter to you
● Access to employee resource groups with dedicated time to volunteer
● Access to extensive learning and development resources
● Access to employee discounts scheme via Perks at Work

About the Business

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