Locations: London & Manchester
Why Corporate Strategy & Insight?
At BT, our strategy is more than a plan on paper. It’s how we respond to our customers, outpace competitors, and adapt to a fast-changing world. Strategy & Change is where that happens. We set BT’s direction and work with every part of the business to make it real. Our teams cover the full journey – from shaping the big picture, to making change happen on the ground, to creating what comes next.
Within Strategy & Change, the Corporate Strategy & Insight team works across the whole business to create a set of integrated strategies and plans, based on deep insight from customers, markets and competitors to drive long-term value creation. Our work combines three key strengths:
1. Strategic insight – turning sharp insight into bold decisions. We create a full picture of the customer, brand, market and competitive landscape, ensuring every major decision is grounded in evidence and built to drive commercial impact.
2. Strategy development – shaping BT’s integrated strategy and plans. We lead the Group’s strategic agenda, translate it into clear business and financial plans, and track our progress against them.
3. Strategic direction – solving the big, Group-wide questions. We identify BT’s most important challenges and opportunities, and work with teams across the business to create actionable recommendations that deliver long-term value.
As part of the Corporate Strategy & Insight team, the Commercial Strategy team has a critical role to play on investments in cutting-edge 5G and FTTP technologies. Our team articulates the impact of strategic decisions and commercial opportunities on different customer facing units (CFUs) and manages trade-offs to ensure our investments deliver BT’s strategic priorities. We have wide ranging exposure across BT and our work feeds directly into strategic and investment decisions within BT and informs decision making at the highest level.
Why this role?
As a key member of the team, you will play a pivotal role in shaping the future direction of BT by leading strategic problem solving and delivering bold strategic and commercial recommendations.
What you will be doing:
4. Collaborate to bring an objective pan-BT view to complex connectivity and commercial strategy questions
5. Engage and influence stakeholders at the highest level.
6. Develop evidence-based strategies and business cases with clear, actionable recommendations underpinned by customer insight and robust data-driven models.
7. Build enduring expertise in the team on commercial modelling and customer perspectives.
What we'd like to see on your CV
Relevant industry experience i.e. TMT is preferred but not required but interest in the sector and grasp of the key trends is important.
Experience:
8. Proven ability to enable positive business outcomes through market insight and commercial leadership.
9. Extensive experience in strategy roles, ideally within in-house strategy teams or consulting firms.
10. Experience working in or collaborating closely with customer-facing units and recent experience in at least one of go-to-market, pricing, or product strategy.
11. Expertise in building and owning commercial models, business cases, and strategies
Skills:
12. Outcome focused, with a focus on getting ‘stuck in’ to complex problems.
13. Deep understanding of the strategy toolkit.
14. Expertise building commercial modelling and scenario analysis.
15. Effective communicator, able to simplify and clearly communicate complex topics to diverse audiences.
16. Experience building stakeholder relationships & collaborative networks at all levels.
17. Ability to autonomously lead and deliver workstreams, including as part of a wider team.
18. Strong team player, committed to coaching to maintain a high-performing, collaborative culture.
We recognise that no candidate will meet every requirement. We strongly encourage you to apply if you have some of the skills and experience outlined and are excited by the opportunity to contribute to our team.
What's in it for you, what are the benefits?
19. 15% on target bonus
20. Health Care
21. Car Allowance
22. BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
23. From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
24. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
25. 25 days annual leave (not including bank holidays), increasing with service
26. 24/7 private virtual GP appointments for UK colleagues
27. 2 weeks carer’s leave
28. World-class training and development opportunities
29. Option to join BT Shares Saving schemes.
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.