Overview
Role: IT Field Technician (Education & Business Support) — Swindon. Salary: Up to £28,000. Location: Swindon. Are you an experienced IT Engineer who enjoys variety, autonomy, and making a real impact day-to-day?
Whether youre actively exploring your next move or just quietly keeping an eye on the market, this could be the opportunity that ticks all the right boxes.
We’re working with a well-established IT services company that’s built a strong name in the education and SME sectors. They’re now on the lookout for a Field-based IT Technician to support a cluster of primary schools in and around Swindon. This is a company that genuinely values people, not just skills.
You’ll be joining a supportive, collaborative team that’s more interested in your potential and attitude than a checklist of certifications.
What You’ll Be Doing
* Providing friendly, efficient 1st and 2nd line support to teachers, staff and students.
* Managing devices including laptops, iPads, printers, AV equipment, and more.
* Troubleshooting issues with Windows/Mac OS, hardware, and networking.
* Supporting cloud platforms including Office 365, Teams, SharePoint and OneDrive.
* Handling user onboarding/offboarding, device imaging, and system housekeeping.
* Logging tickets and keeping accurate records via the helpdesk platform.
* Collaborating with internal teams and external vendors where needed.
What’s in It for You?
* Salary up to £28,000
* Real ownership of your ticket queue
* Be part of a genuinely growing company with progression potential
* No two days the same, plenty of variety and autonomy
* Supportive team with ongoing training & development
* Casual dress, team socials, and a relaxed culture
* Free parking, mileage allowance, and 26 days’ holiday
What We’re Looking For
* At least 2 years’ experience in hands-on IT support
* Strong troubleshooting across Windows 10/11, Mac OS, networking, hardware
* Office 365 knowledge, Teams, OneDrive, SharePoint
* Familiarity with Active Directory, file permissions, and printer support
* Confident working independently and building relationships on-site
* A full UK driving licence and your own vehicle, essential for travel between schools
* Ideally based in or near Swindon
Nice to Have (but not a deal-breaker)
* Understanding of VLANs, VPNs, QoS
* Experience with network cabling, antivirus solutions, or backup systems
The Package
* Salary from £26,000 per year
* Mileage expenses covered
* Company pension scheme
* Ongoing training & cert opportunities
* Company events & socials
* 26 days holiday + bank holidays
* Sick pay + employee perks
If you’re an IT Technician who wants more than just a helpdesk seat, this is your chance to be out and about, making a difference every day in a role that actually values your input. Interested in learning more, even just a chat to explore if it’s the right fit?
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