Join our award-winning contact centre and play a vital role in supporting people when they need it most.
* Contract: Permanent
* Hours: 37.5 per week
* Salary: £25,528.04
Role is advertised as Customer Service Advisor however the job title will be Client Care Coordinator
Why Youll Love Working With Us
Financial Benefits
* Blue Light Card discounts, up to 5% employer pension contribution, and long-service recognition.
Health & Wellbeing
* Access to Doctor Line for GP phone consultations, a 24/7 Employee Assistance Programme, and support from trained Mental Health First Aiders.
WorkLife Balance
* A paid day off for your birthday, consistent scheduling, and competitive family-friendly benefits.
Career Growth
* Paid training, opportunities for accredited development, and clear pathways for progression.
The Role
This is not a cold-calling role. Youll be supporting clients during important and often emotional moments, ensuring every conversation is handled with empathy and care. Our team prides itself on creating a positive, supportive environment where your contribution genuinely matters.
Were looking for compassionate, confident communicators with a proactive approach and a gen...